Windows 10: Two monitors connected but they show as one ultrawide

Discus and support Two monitors connected but they show as one ultrawide in Windows 10 Software and Apps to solve the problem; I am using a Surface laptop 4 with it's dock to connect two external monitors. After not being able to load both displays when they are connected to... Discussion in 'Windows 10 Software and Apps' started by Safra N, Jul 8, 2023.

  1. Safra N Win User

    Two monitors connected but they show as one ultrawide


    I am using a Surface laptop 4 with it's dock to connect two external monitors. After not being able to load both displays when they are connected to the dock one shows, other is not detected I tried connecting one to the dock and one directly to the laptop's usb-c port and now it's detecting both monitors as one, resulting in an ultrawide like display 3840x1080 resolution across both monitors.How can I "detach" the other monitor so they work independently?Thanks!

    :)
     
    Safra N, Jul 8, 2023
    #1
  2. Mit.ch Win User

    Correct monitor display resolution unlisted when second monitor is connected

    I am attempting to connect my laptop (Dell Inspiron) to a dual monitor arrangement (one 1920x1080, and an ultrawide 3440x1440). When either single monitor is connected, the display resolution is correct and everything works well. However when connecting the second monitor, the resolution of the ultrawide reduces to 1920x1080, with no option to increase this. 3440x1440 is also not displayed in the 'list of valid modes' accessed under advanced display--> display adapter properties --> List all modes.


    Two monitors connected but they show as one ultrawide a7e9f080-c336-44e5-96ae-4699efd62d8f?upload=true.png


    I have checked graphics, and display adapter drivers and confirmed that the most up-to-date is installed. I have performed multiple system restarts, but I'm confused why the problem only occurs when a second monitor is connected. The correct 3440x1440 resolution option is available and works well when the ultrawide is the only monitor in use.
     
    Mit.ch, Jul 8, 2023
    #2
  3. Cayman15 Win User
    Can't select 2560x1080 resolution for ultrawide monitor with Windows 10 1909 Update

    OK. I connected my new LG Ultrawide monitor and still have the same problem, I can only get a max of 1920x1080 resolution. I decided to do the Windows 10 update 1909. After the update, I decided to uninstall the Intel UHD 630 driver, then reboot. When
    the computer started back up, the resolution was 2560x1080, perfect; however, even though it was the right resolution, on the display settings, the resolution was grayed out. Within about a minute of the reboot (all the time, the computer wheel is spinning),
    the monitor blinked and it was put back to 1920x1080! I think what was happening was the graphics driver was being reinstalled. Anyone have any suggestions on what my next step should be? All your help is greatly appreciated! Thanks.
     
    Cayman15, Jul 8, 2023
    #3
  4. Two monitors connected but they show as one ultrawide

    Dual monitor or ultrawide?

    Hey guys. I am stuck between decisions. I plan on getting the GTX 1180 16gb (planning ahead) and I do alot of gaming. While I do like ultrawide but I don't want to compromise frame rates. I would like to use obs or xsplit for streaming games for fun. Thing is, I would like to do 1440p gaming. I just got myself 8700k with 16gb 3200mhz trident z rgb ram. I have my system oc to 5.0ghz.

    So the real concern is, which is more preferably reasonable? A 3440x1440p g sync monitor or 2x 1440p monitors (1x g sync tn for gaming and 1x ips for obs or xsplit and viewing comments). I can always view the comments on my phone so I don't care about viewing just comments on a separate monitor.

    And if I do go dual monitor, do I have to get both of the same monitors and samw resolution? Suggestions? Tips?

    Thanks again!

    Ps- I have windows for gaming and Ubuntu for productivity.
     
    TheRandomBrian, Jul 8, 2023
    #4
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Two monitors connected but they show as one ultrawide

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