Windows 10: Two Monitors Issue

Discus and support Two Monitors Issue in Windows 10 Drivers and Hardware to solve the problem; I have a Dell Latitude E5550 laptop. It's setup to be the Primary display, in landscape. Recently, I acquired a Dell 1909wb monitor. My intent is to... Discussion in 'Windows 10 Drivers and Hardware' started by JohnSterner, Sep 16, 2021.

  1. Two Monitors Issue


    I have a Dell Latitude E5550 laptop. It's setup to be the Primary display, in landscape. Recently, I acquired a Dell 1909wb monitor. My intent is to use the 19-inch 1909 monitor in portrait for sheet music. After arranging the displays and changing orientation of the 19-inch, it fails to display in Portrait. The Display Settings always look like they should to have two monitors, one in Portrait and one in Landscape yet both display landscape only. Any ideas what I'm missing?

    :)
     
    JohnSterner, Sep 16, 2021
    #1

  2. Dell XPS 15.6 Monitor issues

    Hi,

    Monitors may not work as expected if the driver is not up-to-date. With this said, we suggest that you check if you have the latest drivers installed. In addition, we would like to ask some questions that may help us to isolate the issue.

    • Does the external monitor work with your laptop before?
    • Have you tried to connect the external monitor to your desktop?
    • When did the issue start?
    • Were there any changes made to your computer prior to the issue?
    • What troubleshooting steps have you done so far?
    We're looking forward to your response.
     
    Katrina Men, Sep 16, 2021
    #2
  3. SamuelLV Win User
    'Generic PnP monitor' issue

    Hello Angelica,

    I would suggest you follow steps to update the monitor driver:

    Press Windows + X keys

    Choose Device manager

    Click on Monitors

    Right click on ‘Generic PnP monitor’ and click on update driver

    Tap on Browse my computer for driver software

    Tap on Let me pick from a list of available drivers

    Choose ‘Generic PnP monitor’ and tap on Next

    When you are done please restart the computer.
     
    SamuelLV, Sep 16, 2021
    #3
  4. Johan45 Win User

    Two Monitors Issue

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Sep 16, 2021
    #4
Thema:

Two Monitors Issue

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