Windows 10: Two unexplained BSOD

Discus and support Two unexplained BSOD in Windows 10 Software and Apps to solve the problem; Laptop crashed randomly twice, after going for hours with windows help, and running several diagnostics we couldn't find the culprit. Any insights are... Discussion in 'Windows 10 Software and Apps' started by Nel-ruiz, Jun 17, 2024.

  1. Nel-ruiz Win User

    Two unexplained BSOD


    Laptop crashed randomly twice, after going for hours with windows help, and running several diagnostics we couldn't find the culprit. Any insights are appreciated:Not sure if the crashes are related.Link to the mini dumps.Last oneTwo unexplained BSOD :pROCESS_NAME: MemCompressionSYMBOL_NAME: nt!_report_gsfailure+25MODULE_NAME: ntIMAGE_NAME: ntkrnlmp.exeIMAGE_VERSION: 10.0.22621.3733STACK_COMMAND: .cxr; .ecxr ; kbBUCKET_ID_FUNC_OFFSET: 25FAILURE_BUCKET_ID: 0xF7_MISSING_GSFRAME_nt!_report_gsfailureOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {82d2c1b5-b0cb-60a5-9a5d-78c8c4284f84}Followup: MachineOwner

    :)
     
    Nel-ruiz, Jun 17, 2024
    #1

  2. Random Unexplained BSOD

    As the Title Question states, random unexplained BSOD happens within about 24 hours of each other, as of now twice. I have two minidumps for each crash and this started after I started using a new keyboard (and did install its options application [This is a Logitech keyboard]). Here's the minidump (Sorry, I don't have a reader to give any information directly as I obviously cannot read them myself). I apologize if this question is too vague, but the BSOD is always the generic Watchdog error code.

    https://drive.google.com/drive/folders/1DoeKhJsMJCC85crTEM1OpN88_9Rehssy?usp=sharing
     
    Collin Liu, Jun 17, 2024
    #2
  3. Nokia X6 - unexplained active connection

    oh dear - another unexplained connection established this morning!



    i've checked the packet data setting - it was set to "when needed".



    I've taken the bold step of deleting "Vodafone internet GPRS" from the list of internet destinations. I now only have wifi connections stored in the internet destinations folder.



    I expected therefore to now be unable to connect to the internet via GPRS, and this has indeed happened. I will phone vodafone and get them to resend the GPRS settings via text.



    Boring.



    In the meantime i know for sure that the phone won't be able to establish any unexplained connections!



    the mystery continues though.....



    i'll wait a while though - something (an app) may prompt me that it wants to connect to the internet and so i'll hopefully be able to identify the culprit then!



    Lewis
     
    lewisanderson42, Jun 17, 2024
    #3
  4. ARC
    Arc Win User

    Two unexplained BSOD

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
Thema:

Two unexplained BSOD

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