Windows 10: Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520

Discus and support Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520 in Windows 10 Drivers and Hardware to solve the problem; Duplicate thread, sorry. 5414 Discussion in 'Windows 10 Drivers and Hardware' started by Ztruker, Apr 14, 2015.

  1. Ztruker Win User

    Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520


    Duplicate thread, sorry.

    :)
     
    Ztruker, Apr 14, 2015
    #1

  2. Dell Inspiron 15r 5520 Windows 10 Wifi disabling

    Hello I have a dell inspiron 15r 5520, Dell has told me that they will not be releasing any drivers for windows. I was wondering if anyone who has a Dell Inspiron 15r 5520 is having any issues with the Wifi constantly cutting out and going to limited connection
    or disabling itself and wifi drivers not existing even after updating them?

    The internet works just fine with wired connection but not on wireless. I have uninstalled the driver and had it reinstall.

    Has anyone found a solution to the issue?
     
    SamuelDarko94, Apr 14, 2015
    #2
  3. csaldanha Win User
    My Dell Inspiron 15r 5520 laptop running Windows 10 Home is not able to adjust the screen brightness

    Wi-Fi on my Dell Inspiron 15R 5520 laptop running Windows 10 Home is working perfect with no issues. Not sure what's wrong with yours.
     
    csaldanha, Apr 14, 2015
    #3
  4. Ztruker Win User

    Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520

    Ran the Intel Driver Update Utility again to capture the errors:


    Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520 [​IMG]



    Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520 [​IMG]
     
    Ztruker, Apr 14, 2015
    #4
  5. First determine which chipset your machine has ... I think Speccy will tell you.

    There are two (C216 & C220)

    Then try installing the Chipset drivers for the device.
    Intel Download Center

    When the USB 3.0 driver is installed check Dev Mgr.
    If the BT device (root\amppal) is still unknown, see if this helps. You'll have to dig a bit to find the exact device, some cards are half cards and share 802.11

    http://www.intel.com/support/wireles.../CS-032541.htm
     
    Slartybart, Apr 14, 2015
    #5
  6. Ztruker Win User
    Thanks, will give it a shot.
     
    Ztruker, Apr 17, 2015
    #6
  7. Ztruker Win User
    Speccy doesn't ID the chipset:


    Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520 [​IMG]


    or is it the Southbridge number: HM77
     
    Ztruker, Apr 19, 2015
    #7
  8. Dude Win User

    Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520

  9. Ztruker Win User
    I've tried all 4 Chipset drivers. Do you see others I should try?
     
    Ztruker, Apr 19, 2015
    #9
  10. Dude Win User
  11. One of the warnings was for the chioset and one was for BT. IME and inf naming are usually the culprits.

    Skip that for now and try the BT drivers

    Three on the Dell site Dude listed (thanks!)

    http://www.dell.com/support/home/us/...driverId=GR38D

    http://www.dell.com/support/home/us/...driverId=7FPWR

    http://www.dell.com/support/home/us/...driverId=XR83W

    If you PUBLISH your Speccy report that would help a lot *Smile
    System information or the dmTool output work just as well - I find it easier to read the Speecy.

    Bill
    .
     
    Slartybart, Apr 19, 2015
    #11
  12. Ztruker Win User
    I'll try the drivers linked.

    Here is my Speccy report: LaptopSpeccy.txt
     
    Ztruker, Apr 23, 2015
    #12
  13. Ztruker Win User

    Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520

    I just realized that since I updated to build 10061 last night, the yellow flags are now gone.


    Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520 [​IMG]


    When I double click on either of them, I get this:


    Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520 [​IMG]


    which makes sense as I don't have any Bluetooth devices.
     
    Ztruker, Apr 5, 2018
    #13
Thema:

Two yellow shields for bluetooth devices. Dell Inspiron 15R 5520

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