Windows 10: UCSI PPM failed UCSI command. Please contact UCSI device or system manufacturer to...

Hello!I am writing to seek assistance with a recurring issue on my Asus ROG M15 laptop. I have encountered the following error message:UCSI PPM failed UCSI command. Please contact UCSI device or system manufacturer to investigate. Command:GetConnectorCapability Status:0xc0000001This problem appears to be related to the USB Type-C Connector System Software Interface UCSI, and it has significantly impacted the overall functionality of my laptop.Here are the details of the issueevice Model: Asus ROG M15Error Message: UCSI PPM failed UCSI command. Please contact UCSI device or system manufac

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UCM-UCSI ACPI Device driver error

Hello, I have some problems with my HP 846 G9 laptop with Windows 11 22h2. My USB-TYPE C ports have problems.

For the UCM-UCSI ACPI Device, it reports an error that "Windows has stopped this device because it has reported problems. (Code 43)".



UCSI PPM failed to complete the UCSI command promptly. Please contact the UCSI device or system manufacturer to investigate.

(Command: SetNotificationEnable)

When I try to plug in a USB HUB with an HDMI port and try to use an external monitor connected to the HUB, no connection is reported and no image appears probably due to the UCM-UCSI ACPI Device driver error.

 

UCM-UCSI ACPI Device driver error

Hi Gaetano,

I've had the same problem with UCM-UCSI ACPI Device driver 43 error on Windows 11.

I resolved thanks to this thread:

https://www.dell.com/community/en/c...ucm-ucsi-acpi-device/650d899b2ae49d628fae4a38

So, the solution to me has been to shut down the computer and then press the Power button during 50 seconds.

Hope this helps.

Roberta

 

I have an error about UCM-UCSI ACPI Device. Code 43

Windows has stopped this device because it has reported problems. (Code 43)

UCSI PPM failed to complete UCSI command in a timely manner. Please contact UCSI device or system manufacturer to investigate. (Command:SetNotificationEnable)

I need help with this one, I read that it can be cause of USB type-c, but my phone is charging okay, and I can see media on my phone, so I don't have any idea why it's reported a problem.

OS is Windows 11 23H2.

Lenovo Legion Y530-15IBY
Intel UHD 630 drivers are updated.
Nvidia 1050 2GB drivers are also updated.

BIOS version is 8JCN56WW.

Mode is AHCI not an RST (Intel Rapid Storage Technology).