Windows 10: UHD0000001v00000000-RL7DG - I got this running diagnostics when computer would not reboot...

Discus and support UHD0000001v00000000-RL7DG - I got this running diagnostics when computer would not reboot... in Windows 10 Software and Apps to solve the problem; I got this running diagnostics when computer would not reboot into Windows. I was trying to update the system to 24H2 and got an error that I couldn't... Discussion in 'Windows 10 Software and Apps' started by SeattleAD, Jan 4, 2025.

  1. SeattleAD Win User

    UHD0000001v00000000-RL7DG - I got this running diagnostics when computer would not reboot...


    I got this running diagnostics when computer would not reboot into Windows. I was trying to update the system to 24H2 and got an error that I couldn't read - then I went into the bios to run a check and the above error was reported. Now my computer just keeps reboots and flashing on the screen very fast had to take a video to stop and read it that it's updating and will reboot - problem is it never stops rebooting. Something went wrong with the update, and I cannot even get into Windows.Would appreciate the help on this as I can't even get into Windows 11 Pro at all. Aaron Davis

    :)
     
    SeattleAD, Jan 4, 2025
    #1
  2. Arun B J Win User

    Windows 10 Loss of Internet Connection due to "Diagnostics Policy Service not running"

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.



    Method 1: I suggest you to follow the steps below and check if it helps.

    1. Press
    Windows key + X.

    2. Click
    command prompt (Run as administrator).

    3. In the Administrator: Command Prompt window, type the following commands. Press
    Enter key after each command:


    • net localgroup Administrators /add networkservice

    • press enter then type:

    • net localgroup Administrators /add localservice

    • press enter then type:

    • exit.

    • Press enter and restart your computer.
    Method 2:I would suggest you to follow these steps.

    a. Press Windows + R.

    b, Enter services.msc in search option.

    c. Right click the Diagnostics Policy Services and
    start the services
    .

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Jan 4, 2025
    #2
  3. Computer Shutdown

    Hi,

    For us to better assist you with your issue, we'd like to ask a few questions.

    • Have you made any changes or updates to your computer before experiencing this issue?
    • What is the exact error message that you received when you get the blue screen error?

    Meanwhile to help you troubleshoot the issue, we suggest that you perform the following methods below:

    Method 1. Run the Windows Memory Diagnostic Tools.

    This performs a standard memory test on your computer. Follow the steps below to run Windows Memory Diagnostic Tools.

    • Type memory diagnostic in the search bar of Start menu.
    • Click Windows Memory Diagnostic Tools.
    • Follow the on screen instructions.

    Method 2. Perform SFC.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    For the suggest sufficient power supply for your computer, it's best to contact the support of the manufacturer of your computer.

    Get back to us the results after running the said tools.
     
    Reymichael Ros, Jan 4, 2025
    #3
  4. Arun B J Win User

    UHD0000001v00000000-RL7DG - I got this running diagnostics when computer would not reboot...

    Laptop HDD disconnects itself after few hours, usually comes back after reboot

    Hi Natat,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    • Did you make any changes prior to this issue?
    • Since when are you facing this issue?


    I suggest you to follow the steps below and check if it helps.

    Method 1: Hardware Troubleshoot

    Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. I would suggest you to run this troubleshooter to check if the issue is with your Devices.

    Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Hardware and Devices
    If the issue persist Run Memory Diagnostic

    Method 2: Follow the step to perform Windows Memory Diagnostic

    • Press Windows key and Type Windows memory Diagnostic
    • And follow the instruction, it will prompt you to restart the system.


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Jan 4, 2025
    #4
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