Windows 10: Ultime Word Games - Saved progress but doesn't show progress on the game

Hello.


I am playing Ultimate Word Games on my PC and I have compelted a number of levels approx. 25 however when I loaded it today I noticed that the game had reset back to level 1.


When I clicked on level 1 it told me that the game was complete and allowed me to click "next level". I can do this for every level that I have already compelted.


Is there a way to automatically do this so I can play the latest level of the game without having to click through every level I have already compelted?


Regards

:)

 

Microsoft Ultimate Word Games reset progress to Level 1

While playing Premium-paid gameplay in MUWG, I discovered I had a serious issue with progress being saved. Over time I learned if I went into game options and disabled cloud syncing and then re-enabled cloud syncing, my progress would save and I could quit
MUWG without losing anything. I have done this since at least May of this year, always without issues.

This morning I did that same daily trick to save my progress, but upon re-enabling cloud syncing, the game claimed it detected an error in my cloud sync. It showed me two game progress saves, one 15 minutes newer than the other, both from this morning.
I had to pick one, so I picked the newest save.

The cloud sync was then a success, but upon arriving back at the main menu, all my progress was reset to Level 1. All my various Achievements were still intact, but months of game play progress was gone. The game was acting if I was a new player, with
its tutorial on how to play MUWG.

So far I have reset the Store. I have reset the game. I have uninstalled the game and re-installed it. All to no avail. Is my progress truly lost?

 

Random game progress whipes

Hi VittorioPuglisi,



Thank you for posting on the forum.



I understand that sometimes progress on games you have downloaded is not always saved. You could try reinstalling the games on your phone:

http://www.windowsphone.com/en-IE/how-to/wp8/apps/delete-or-reinstall-apps



For for further information and assistance on using the games, I would suggest to contact the games' developers.



Also, you can use the Feature Suggestion box to vote for a suggestion to store game progress in the cloud:

http://windowsphone.uservoice.com/f...65-store-my-saved-games-progress-in-the-cloud



Let us know if you have any further questions.



Kind regards,

 

my games progress doesn't save

My game progress dosn't save , , i didn't know why, put i find that game progress is in my document, but my game can't read file or maybe this file is not the game progress ! ? any help please