Windows 10: Unable to access AVD client version on MacBook after successful login.

After signing-in successfully to the remote desktop client to MacBook, users are stuck in black screen for a long period more than 15 minutes. Issue recently occurs this month April.Internet speed test for download and upload is 90Mbps+Able to access remote desktop environment for windows laptop and remote desktop web version for MacBook.Remote desktop version in MacBook is install with the latest version.Affected user's profile size are less than 90%.Anyone has encountered this issue? Any help will be great.

:)

 

Unable to login into the blogger site.

Hello Janet,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



From the above description, I understand you are unable to login into your blogger URL on the PC but the same is possible on the mobile device.



Before assisting further, I would like to ask you few questions:

• Which browser are you using to access the blogging website (Edge, Internet explorer or other browsers)?
• Are you not able to login into other websites on the browser?
• Did you check if the login is permitted in another browser?

I suggest you to check if you are able to login and access the blogger site on other browsers. If the issue does not persists, check if you are able to access other websites on the browser you are unable to login to the blogger site.



Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

AVD Standard Windows client has horrible audio quality on Azure Virtual Desktops. Works great with Microsoft store RDP client

A bit of a long story, so please be patient

Our environment has got RDP shortpath enabled and clients make successful UDP connections to the Windows 11 Enterprise 21H2 AVD's. RTT is very low as well within 20 ms. We don't plan to use Windows 10 OS, hence QOS enablement is not done for the AVD's

When the agent connects to the AVD using standard Windows client available at link and takes calls on Avaya One-X Communicator App version 6.2.7.03-SP7 , the call is jittery and it crackles as well. The agent can hear the customer fine, but it is mainly the customer which faces issue with the jitter. The QOS call quality shows 'good' on the Avaya app. We haven't done deep level troubleshooting and log collection on the Avaya app, since it's working fine in other environments as you will find below (so not an internal infrastructure issue which involves the Avaya server or it's DB)

When the same agents connects to the same AVD using the MS Store RDP client available at link, they don't face any audio problems. The customer and the agent can hear each other and converse much better with minimum jitter and delay in audio. It is at an acceptable.

Additionally, we have the same set of users who don't face any problem on AWS Workspace as well. The difference in AWS Workspace and AVD is AWS uses Teradici audio drivers and the OS is Windows 2019 with desktop experience. We pay per-user licence fee to AWS for potentially the Teradici offering which allows us to connect to the AWS VDI's using PCOIP protocol. instead of RDP/UDP that we have on Azure Virtual Desktops

I am at a loss right now to think of what else may be causing these jittery and poor call quality issues, and why we don't face it on the Microsoft store RDP client. The only reason we can't use the Microsoft store RDP client because it doesn't support dual monitor.

I have been looking at the Teradici offering for Azure Virtual Desktops (thinking that may be PCOIP connectivity is the solution using Teradici audio drivers) and had the below questions :

1. Without moving to Teradici, is there any other piece that I am missing which may resolve the issue without moving the architecture to PCOIP which means involving Teradici ?

2. Need to understand the pricing, is it 86.427 £ per user per month with a minimum of 5 users to subscribe ? Does the one-time payment mean we pay only once 86.427£ for each user and the CAS licence will be valid for a year, post which it gets renewed with another 86.427£

3. After going through the documentation, it seems that Teradici has a PCOIP client for Ubuntu OS to connect to an existing Azure Virtual Desktop. Is this correct ? Our users are all windows users. How will they connect using PCOIP to the existing Azure Virtual Desktop hosted in Azure ?

 

Unable to access Zip folder created by "Steps Recorder" in Windows 10

Thank you for the reply.

I already have "hidden files" checked.

- - - Updated - - -

To clarify :
1) Attempting to open file by clicking on it in the "Recent files" list I get the following:



2) Unable to find file where it is supposed to be located based on the "File location" path:



3) What I get when attempting to look at "Security" tab: