Windows 10: Unable to access files and applications, and apps are also crashing after updates

Discus and support Unable to access files and applications, and apps are also crashing after updates in Windows 10 BSOD Crashes and Debugging to solve the problem; i'll start with the folder issue,, after updates the folder permission principle trusted installer or system overides any user settings (most often... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Chooks007, Feb 5, 2019.

  1. Chooks007 Win User

    Unable to access files and applications, and apps are also crashing after updates


    i'll start with the folder issue,, after updates the folder permission principle trusted installer or system overides any user settings (most often just wipes all permissions) to user created folders this causes any shorcuts to these folders to become redundant and sometimes makes folders inaccessable.. this is obviously solved by adding/fixing folder properties however any small update like defender database update will revert/ delete all my efforts



    also each update has been causing win store app after app to begin to fail when launched, obviously started with just 1 app then built up with each update, this leading me to surf through several existing microsoft support "solved" problem pages to actually see 1 attempt at a solution with cmd prompt - DISM and sfc processes,,, this actually made my handfull of crashing apps become every single app crash

    then there was also the common "solution" -> "WE SHALL AVOID THE PROBLEM CAUSED AND TELL YOU EVERYTHING CAN BE SOLVED BY DELETING EVERY BIT OF SOFTWARE YOU HAVE INSTALLED AND REINSTALL THE OS, but guess what you have the option to keep your files..........." seriously wtf



    PLEASE dont reply to this with

    -run troubleshooter

    -the above cmd prompt dism and sfc commands

    - change UAC settings

    ect ect

    i would rather no resonse than anything along those lines

    in fact it would be great if the resonse is details of a new update that addresses the unwanted and unnecessary hijacking and modification of user defined properties and also cleans up the conflicting patchwork past updates without a reinstall



    ***Original title: crashing apps, vanishing folder permissions and shortcut program locations***

    :)
     
    Chooks007, Feb 5, 2019
    #1
  2. Riel Alc Win User

    Unable to access applications

    Hi Rick,

    For better assistance, we'd like to ask the following:

    • What is the exact error message are you getting?
    • What other apps that are not accessible aside from iTunes?
    • Can you provide as a screenshot of the latest update history?

    To view the update history on your computer, please follow the steps below:

    • Press Windows key+i and then select Update & security.
    • Under UPDATE & SECURITY, click Advanced options.
    • Under ADVANCED OPTIONS, select View your update history.

    We're looking forward to your reply.
     
    Riel Alc, Feb 5, 2019
    #2
  3. File Explorer Crashes and unable to access Photo App

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience caused to you while accessing the photos from Photo App, we will help you with this issue.

    I suggest you to copy the photos files to a different location and try to upload it as a profile picture on Outlook account and check if you are able to do it.

    If the issue still persist, suggest you to troubleshoot the Photo App.

    Method 1:

    I suggest you to run the Windows Store Apps troubleshooter.

    Follow the below steps:

    • Type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Windows Store Apps.
    • Select “Advance” and click on “Run as Administrator”.

    • Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

    If the issue persists then follow the below method:

    Method 2: I would recommend you to uninstall the Photo app
    using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.


    • Open the Start menu, type Windows PowerShell in
      the search bar.

    • Right click on the Windows PowerShell and select Run as administrator.

    • Enter the below command to uninstall the Photo app.
    • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    After performing the above steps, install the Photo app from the Windows store.

    Reference: Refer to the following Microsoft article on
    Photos app for Windows help.

    Note: The steps for Windows 8.1 applies to Windows 10.

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
     
    Deepika Gowda, Feb 5, 2019
    #3
  4. Unable to access files and applications, and apps are also crashing after updates

    Unable to access Quickbooks application on Windows 10

    Hi Patricia,

    Thank you for posting in Microsoft Community and being part of Windows 10.

    As per the description I understand that you are facing an issues with accessing the Qiuckbooks application on Windows 10. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • What exactly happens when you try to access Quickbooks application?
    • Which version of Quickbooks application are you referring to?

    If you are using later versions of the application, I suggest you to install the application in compatibility mode on Windows 10 and check if it helps.

    Follow the steps to install in Compatibility mode:

    • Download the latest version of QuickBooks application of from the manufacturer’s website.
    • Right click the software installation file and select
      Properties then tap or click the Compatibility tab.
    • Place a check in the Run this program in compatibility mode for: box.
    • Tap the drop down box and select a previous operating system, then tap or click
      OK.
    • Try installing the application and check.

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Feb 5, 2019
    #4
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Unable to access files and applications, and apps are also crashing after updates

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