Windows 10: Unable to access files saved on one drive

I have saved my files on one drive. Next day when I try to access the file using the file explorer where the status is a green tick, the file does not open

:)

 

Unable to access Drives

Hi Suneel,

One of the reasons why you're unable to access your hard disk or an external hard drive is that these drives have been corrupted. For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Are you trying to access external hard drives or just partitioned drives on your PC?
• Were there any changes on your PC before this happened like software or updates installed?

Just to make sure, kindly verify if your hard drive is reflected in your Device Manager. Kindly follow the steps listed below to check it:

• Press the Start button.
• Type Device Manager.
• Under Disk drives, kindly check if there's an error on the hard drive listed.

We'll be waiting for your reply.

 

Unable to access flash drive after copying the files on Windows 10.

Hi,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the Flash drive on your computer. Do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• What exactly happens when you try to access the drive?
• Were you able to see any error code/ error message with this issue?
• What happens when you try to erase/ delete/ format the drive?
• Is the desktop running on Windows 10 operating system?
• How exactly are you trying to access the drive on your system?

If you are connecting the drive through ports, I suggest you to connect to different ports and check if it helps.

Also, as the drive was unable to be accessed on both the system, this might be an issue with the hard drive as well.

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and with the required information for further assistance.

 

Office 365 Word: Mail Merge - Is it Supported for editing if the Source file is Saved in a Network Shared Drive?

Hi RaiO365,

I tested on my side step by step according to the steps you provided for me, and the result was same with you.
It may be because the way to access local files and access files on the network drive is different, so it can be saved after changing the source file locally, but not on the network drive.

My suggestion is that you can update source file first, then mail merge file.

Regards,
Jazlyn