Windows 10: Unable to access Gmail inbox through Mail app

Hi,


I am currently using my Gmail account across all Microsoft services (for Windows sign in, Xbox account etc) and facing issues getting my Gmail inbox to appear in the Mail app. I have no problems adding my account through the Google sign in prompt in the app, but my inbox remains blank and I'm unable to create new mail.


This is rather obscure as I've tried resetting the app in settings to no effect. As a test, I decided to enter my Gmail address using the Outlook sign in prompt, which did work. However, this is just the one Microsoft creates when you sign in with Gmail - not the main account I need.


This is an issue because my account worked fine before I reinstalled Windows 10. Hopefully this helps!


Please refer to image attached for reference. Any help would be appreciated.


Thank you.




:)

 

Windows 10 Mail App deleting emails in my Gmail Inbox


When I delete an email received in my Win 10 Mail App inbox, the same email is also deleted in my Gmail inbox, automatically. I would like to prevent this. Emails deleted from my Mail App should be left behind in my Gmail inbox. Could I prevent this deletion from happening by changing an IMAP Access setting in my Gmail settings?

I attach two pictures. In the one, you can see how my Win 10 Mail App was configured by Windows when I added my Gmail account. In the other picture, you can see what I consider changing in my IMAP settings at GMail. I have no idea if this will help and whether I should make this change. I am fairly computer-illiterate.

Could somebody advise me please?

 

Windows 10 Mail App deleting emails in my Gmail Inbox


Thanks for the response and the appreciated advice. I use the Win 10 Mail app because it's an IMAP service making my emails accessible over different platforms: computer, phone, tablet etc.

I have since found out that if you delete an email in the Win 10 Mail app, it gets deleted in your Gmail inbox as well. I must have lost quite a few very important emails the past two or three years, not fully grasping what "syncting" exactly implied.

The question now is whether the emails shown in the Win 10 Mail inbox disappear from view -- WITHOUT having been deleted at Gmail -- after a certain number limit or time limit has been reached. For instance when 100 emails have been shown in the Mail inbox or after a month has passed since an email arrived at Gmail. If this is the case, then a Win 10 Mail setting might help to limit the number of mails shown in the Mail inbox and thus the inclination to start deleting.

I notice that settings for a certain email account, e.g. a Gmail account, can be made HERE:

Open Windows Mail > Accounts > Right Click on an account, e.g. your GMail account > Account Settings > Click on "Options for Syncting your contents" > Scroll to "Download email from" > Select from "the last 3 months", "the last two weeks", "the last month" etc.

Would choosing for instance "the last month" rather than "the last 3 months", reduce the number of emails shown in my Mail inbox, with emails that arrived two months ago removed from view but safely left behind in my Gmail inbox?

 

Focused Inbox for Gmail in Mail App?

Kind of strange, but focused inbox for Gmail appears in one of my computers, but not in another. The Mail app versions are the same, most updated.

So there IS a scenario where the Mail app can do focused inbox for Gmail, can't figure out what is different.