Windows 10: Unable to access HP media smart home server after factory reset and only windows 10...

I have a HP smart media home server. Original purchase in 2007. Updated my last windows computer to 10. I used to have an old laptop that I managed the server with. It had VIsta. Always worked. Now I noticed the server was been down for a few months. Not used much anymore. It won’t reboot., or connect again.&

:)

 

Unable to connect to HP Media Smart Server from Windows 10 computer

Hi Jeff,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to connect HP Media Smart Server EX495 running Windows Home Server with a Windows 10 computer.

Upon checking the manufacturer's website, it appears that
HP EX495 MediaSmart Server is only compatible till Windows XP. However, as you are getting the error that SMBv1 is not working, I suggest you to follow the steps in this article on

How to detect, enable and disable SMBv1, SMBv2, and SMBv3 in Windows and Windows Server and check if it is helpful.

As the issue is related to Windows Home Server, if the issue still persists, I would suggest you post your query in

TechNet forums, where we have support professionals who are well equipped with the knowledge on Windows Home Server.

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

Problem in uninstalling and reinstalling HP Media Smart server on Windows 10

Hello Jeffrey,

Thank you for contacting Microsoft Community.

We understand the inconvenience you have experienced.

I guess some files related to HP Media Smart Server, which are not completed removed from system drive causing this issue. Might be some instance in registry which are related to
HP Media Smart Server also a reason for this. Ensure that the software and the files related to that particular software are completely removed from your PC. Do check on HP Website for instructions to uninstall
HP Media Smart Server.

Check and remove the Home Connector Software through Control Panel to see if makes any difference.

• Press Windows logo key + X and then select Control Panel.
• Click Uninstall a program under Programs. In the window that opens, select the software you wish to remove and click
  Remove or Change/Remove.
• Follow the on-screen instructions to uninstall the software.
• Once you done, reboot your PC and then try install the desired software again to see if you're able to install it again.

Keep us posted if you require further assistance.

 

Unable to connect to HP Media Smart Server from Windows 10 computer

Hi All,

Trying to get reconnected to an old HP Media Smart Server running Windows Home Server. I'm able to authenticate, and browse the files via the native web console from my Windows 10 PC, but:

1. Can't map the network drive because I'm getting error around SMBv1 not working with Windows 10, and

2. Can't get Connector app .exe working, because it says I already have 10 PCs connected, and have to use the console to remove one

3. Can't access the console app as it's "not found" from the web console (so can't remove an old PC to allow a "slot" for the new one to connect)

Anyone else still actively using their Windows Home Server with any advice on how I might break out of this loop?

Much appreciated - there are hundreds of gigs of memories, pics, music, vids, etc. on this HomeServer that I can't easily get to...

-Jeff

***Modified title from: Connecting to HP Media Smart Server EX495 (w/ Windows Home Server) without support for SMBv2.02? ***