Windows 10: Unable to access internet following Windows 10 upgrade

I am getting the message "this application has failed to start because its side-by-side configuration is incorrect". This comes up when I try to access the internet through Chrome - and other applications aren't responding.

This is the latest of several problems getting a blank or unresponsive screen after updating Windows 10 last week. I got the system to revert to its previous version yesterday.

Any advice much appreciated.

:)

 

Upgrading to Windows 10 from windows 7 and losing internet connection

A couple of days ago I upgraded my desktop to windows 10 after getting one of those MS prompts. However now I cannot access the internet and suspect the drivers from the Gigabyte GA-MA790X-ud4 motherboard does not support the internet drivers required. Searching the manufacturers website has not given me any joy either. Can anyone offer any suggestions?

 

Unable to access internet

Original Title: Internet access



Hi Greg,

Thank you for posting your query in Microsoft Community.

Appreciate your interest in using Windows 10. I understand the frustration to wait for something and it is taking a long time.

I would suggest you to perform an Internet troubleshooter by following the steps below.

• Click on start and type ‘troubleshooting’ and press enter.
• Click on ‘View all’ on top left corner.
• Select ‘Internet Connections’ in the list and follow the prompts for troubleshooting.

Also, check if the issue persists by connecting to a different network.



Hope the information is helpful. Feel free to write is back for any other assistance with Windows, we’ll be glad to assist you.

 

Unable to access headphones after upgrading to Windows 10.

Hi Clayton,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As per the description I understand that you are unable to access the headphones after upgrading to Windows 10, do let us know the following to assist you better with this issue:

• What is the make and model of your laptop?
• Is this issue specific only to the headphones?
• Is your headphones working fine on other devices?
• What exactly happens when you try to access the headphones?

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10. Try the below and check if it helps.

Step 1: I suggest you to check if the headphones is set to playback device.

Follow the below:

• Connect the headphones to your device.
• Right click on the sound icon at the bottom right corner of the taskbar.
• Click on Playback devices.
• Check if you are able to find the headphone in the list of connected playback devices.
• If yes, click on the icon and then click on Set default option.
• Click on Apply and then on OK.

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Also, visit the computer manufacturer’s website and install the drivers being found and check if it helps.

Hope it helps. Kindly reply back to us with the detailed description of this issue, we will be glad to assist you.