Windows 10: Unable to access internet from links in mail.

I have had no problems with accessing internet from links in Windows 10 mail until a couple of weeks ago. Now, each time I click on link I get a message saying 'Unable to open' and then a string indecipherable code, followed by an OK button. How can I resolve this?

:)

 

Unable to access mails until restart.

Hi,



Thank you for posting your query on Microsoft Community.



I appreciate if you could answer few questions to narrow down to the issue.

• How exactly are you trying to access your Gmail account? Is it through Mail client or from browser?
  
• What exactly happens, when you try to access the mails?
• Did you receive any error message?
• Did you install any third party security application?
• Are you able to access the internet at the time when you are unable to access the emails?

If you are using Mail app, as an initial troubleshooting step, I suggest you to run the app troubleshooter and check if it helps to resolve the issue.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps



Please get back to us with the required information. We will be happy to help.



Thank you.

 

Unable to send mails from Mail app (held in Outbox)

Hi Barrie,

Thank you for updating.

Do you have stable internet connection?

I suggest you to check the date and time setting in your computer.

Please follow the below steps and check.

• 
  Click on the Date and time at the right bottom corner of your screen.
  
• 
  Click on Date and time settings and click on
  Change date and time format on right pane.
  

Also try to access mail through browser and check if you are able to send and receive mail. Do check if you have seamless internet access.

Do try the steps suggested and check the status of the issue. Thank you.

 

e mail link

Hi Anthony,

Thank you for posting your query on Microsoft Community. Let me assist you.

Provide us with the below details for better clarity on the issue.

• Which web browser are you using?
• Are you using Windows Mail App or Outlook Mail?

I suggest you to make Internet Explorer as default browser and then check the issue. Follow the steps given in the link below.

http://windows.microsoft.com/en-GB/internet-explorer/make-ie-default-browser#ie=ie-11

Please get back to us with the information required and results of the above instructions.