Windows 10: Unable to access NAS drive when logged in using PIN to AzureAD account

To me this seems like a bug, but I could be wrong. Maybe it's some kind of security feature? I login to Windows 10 (1903) with an AzureAD login. Since that password is pretty long, I prefer to not enter it every time I login and/or after locking my workstation when I leave my desk.


So I'm quite happy that Windows 10 allows me to use a short PIN code to login instead! However when I login with PIN, I am completely unable to access my Synology NAS shared drives. Since the password for my AzureAD login and the password for the Synology drive (with yet another username) are different, I don't understand why the different login would make any difference.


The right credentials are stored in the Credential Manager under Windows Credentials with the IP address of the NAS as Internet or network address.


So if I login with PIN I get a message that the mapped drive R: cannot be mapped, but then if I logout and login again with my AzureAD password, it works flawlessly...


I've found references online from years ago, when Windows 10 was still a Technical Preview, but has this really not been fixed over the course of all these years?!


***Original title: Why am I unable to access my shared drive (Synology NAS) when I log into my Windows account with PIN?***

:)

 

unable to login with AzureAD account after creating a local account on Windows 10

Hi,

For us to get a better understanding of your issue and provide a solution suitable to your concern, can you clarify to us if its the AzureAD account that you're unable to log in or the Microsoft account?

If its the Microsoft account that you are unable to log in, you may click this
link to regain access to your account.

Looking forward to your reply.

 

Unable to access NAS drives

Hi,

I recent reset my Surface Book 2 15" as Cortana was not working on it. After the reset the Cortana has started working okay but I am not unable to access my NAS drives (QNAP NAS). I was working with Lightroom before the reset all well for last couple of
weeks.

I have tried everything, resetting again, have poured over threads telling me to do things that have not worked in my case. Enabling/Disabling Network Discovery, Enabling Disbaling SMB 1/SMB Direct, actually have reset the SB2 again and still it is not working
anymore. I have other two laptops (a Thinkpad and a Dell) and they both work (read are able to access NAS drives) well.

Any help will be appreciated. Because not able to access my NAS drives have brought my work to a standstill.

Anant

Moved from: Surface / Surface Book 2 / Wi-Fi and Internet

 

Synology NAS drive dosen't appear in Explorer

NAS drive not showing up in exlporer.

- Logging on using local account / no PIN / not set up for PIN

NAS is connected to the network through router.

Any ideas on getting it to appear in explorer?