Windows 10: Unable to access NAS drives after v2004 update

Hi, I have 2Win 10 Pro machines and 2 WD MyCloudEX2Ultra NAS drives all connected by Ethernet cables, I can access the drives, but as soon as I try to copy files to/from the drives the connection keeps dropping out, the drives are not mapped I am using Network Addressing e.g. 192.168.1.xxx where xxx is static in the routers table.

:)

 

Unable to access NAS drives

Hi,

I recent reset my Surface Book 2 15" as Cortana was not working on it. After the reset the Cortana has started working okay but I am not unable to access my NAS drives (QNAP NAS). I was working with Lightroom before the reset all well for last couple of
weeks.

I have tried everything, resetting again, have poured over threads telling me to do things that have not worked in my case. Enabling/Disabling Network Discovery, Enabling Disbaling SMB 1/SMB Direct, actually have reset the SB2 again and still it is not working
anymore. I have other two laptops (a Thinkpad and a Dell) and they both work (read are able to access NAS drives) well.

Any help will be appreciated. Because not able to access my NAS drives have brought my work to a standstill.

Anant

Moved from: Surface / Surface Book 2 / Wi-Fi and Internet

 

Windows 10 & NAS Box

Hi Peter,

A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

• How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
• Are you using a program provided by the manufacturer of your NAS box to access it?
• Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
in the following thread: Unable to see NAS drive on Network - Win 10 PC.

Keep us updated on the status of the issue, and we will be glad to assist you further.

 

Can't access NAS drives after recent Microsoft Update

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to access by NAS drive after a Microsoft Update.

However, for concern/queries related to NAS drive, let me help to point you in the right direction. I would suggest you to post your query in
TechNet Forums
where you will find professionals with expertise on NAS drive for Windows 10 and that would be the appropriate forum.



Regards,



Aditya Roy

Microsoft Community – Moderator