Windows 10: Unable to access or open disk drives after updating to Windows 11

Hi all,I just updated my PC to Windows 11 24h2 from Windows 10 22h2. To do the update I had to reformat my c:/ to GPT, change my boot mode to UEFI and also enable secure boot. This all went smoothly but now after the update I have lost access to my previous D:/ M.2 nvme disk and my E:/ SSD?They both appear in BIOS settings, Device Manager and Disk Management. Both are online and shows the volumes although it says they are 100% free?. When I try to open the disk drivers I get "Location is not available" error message. I tried to update the drivers but it says they are the up to date, and unin

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Unable to access Drives

Hi Suneel,

One of the reasons why you're unable to access your hard disk or an external hard drive is that these drives have been corrupted. For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Are you trying to access external hard drives or just partitioned drives on your PC?
• Were there any changes on your PC before this happened like software or updates installed?

Just to make sure, kindly verify if your hard drive is reflected in your Device Manager. Kindly follow the steps listed below to check it:

• Press the Start button.
• Type Device Manager.
• Under Disk drives, kindly check if there's an error on the hard drive listed.

We'll be waiting for your reply.

 

Windows 10 unable to recognize and access the information saved on Hard disk drive in Windows 10.

Hello Joseph,



Thank you for replying with the status of the issue.



I suggest you to follow the steps below to check if the contents of the external HDD drive can be accessed:

• Connect the HDD to the PC, press Windows logo + X keys on the keyboard and select
  Disk management from the context menu.
• Check if the HDD is visible in the window (It should show if the drive is detected under Device manager).
• If visible, right click on the drive and select Open from the context menu.
• Check if the contents will open in the File Explorer window.

Write back to us with the status of the issue for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

Unable to access Zip folder created by "Steps Recorder" in Windows 10

Thank you for the reply. I already have "hidden files" checked. - - - Updated - - - To clarify : 1) Attempting to open file by clicking on it in the "Recent files" list I get the following:

2) Unable to find file where it is supposed to be located based on the "File location" path:

3) What I get when attempting to look at "Security" tab: