Windows 10: unable to access set up screen desktop live

I installed windows desktop live a month ago - had problems with it and deleted the app entirely - I've reinstalled it successfully - but each time i try to access the set up screen i get a pop up when I click on the icon indicated the pop up disappears and i'm simple on my desktop again - if I access the app and right click to open it, the same pop up appears so I have no way to access the app. Notice the date on the pop up is very weird - i have no idea where it cam from. Any help would really be appreciated. BTW I have 2 different users on my computer and I have it installed for other user and it works just fine. Thank you

:)

 

Unable to access normal desktop screen

Hi Ramdas,



Thank you for contacting Microsoft Community. I understand that you are unable to
access normal desktop screen.
I will surely help you to fix this issue.



This issue may occur if tablet mode is turned on.



I suggest you to try these steps to check if tablet mode is turned on.

a. Click on the Search button.

b. Then type Settings and open it.

c. Double-click System.

d. In the left pane click on Tablet Mode and check if it is turned on.

e. If yes, turn it off and check if it helps.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

unable to access my lock screen settings

Hi,

Thank you for posting your query on Microsoft Community.

As per the description, I understand that you are unable to access your lock screen settings and getting an error message.

I would like to know some information.

• 
  Are you connected to a domain network?
  

If your computer is not connected to a Domain, I suggest you to try the suggestions from the thread below and check if it helps:

WINDOWS 10 - Notification Settings: some settings are managed by your organization





Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

 

I CAN'T ACCESS MY DESKTOP

Hello,

I appreciate if you could answer few questions to narrow down the issue.

• 
  What build is installed on your computer?
  
• 
  When you say ‘unable to access desktop’, does that mean that the issue is with Start Menu desktop icons or the conventional desktop?
  
• 
  Are you trying to install the Steam app from Microsoft store or Third party website?
  
• 
  Are you facing any error message while trying to install ‘Steam’ app?
  

It looks like you might either be in Tablet mode
or have the Start Screen set to full and as a basic troubleshooting step, I suggest you to follow the steps given below:

• Click the Action Center icon on the taskbar just to the left of the date/time. Do you happen to have the Tablet button selected? If yes, please unselect by clicking on ‘Tablet mode’ option to use
  your computer in desktop mode.

• Click on Start Menu and choose
  Settings, Click on Personalization, select Start
  on the left pane, check if the "Use Start full screen" is on or off. It might be turned on, so perhaps toggling this option to off might help.

Hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.