Windows 10: unable to access start up menu or microsoft edge what is the problem and please fix it

unable to acess start up menu or Microsoft edge please fix problem

:)

 

Edge disappeared and start menu not working on Windows 10

Hello Richard,

We need to do further investigation on your concern so that we can isolate the issue regarding Microsoft Edge and Start menu:

• Have you tried to searching in Cortana search to check if Edge can be located?
• Besides powershell, what other troubleshooting steps have you performed?

In the meantime, you can download and run the
Windows apps troubleshooter to isolate the issue on Edge.

We also suggest that you download and run the
Start Menu troubleshooter to fix common Start menu issues.

We will wait for your response.

Regards.

 

Attempting to remove EDGE from the Start menu alphabetical listing


The shortcut is not listed in the start menu folders...

And I'm surprised you see Edge at all if you've done as suggested..

 

Start Menu, Cortana, Edge and sound

Hi Angel,

To facilitate your query, we'd like to ask these questions:

• When was the last time you were able to access Start Menu, Cortana, and Microsoft Edge?
• Did you make any changes to your computer's configuration prior to the issue?

Let us try the methods below and observe.

Method 1: Run Start Menu Troubleshooter.

Try this Start Menu Troubleshooter to automatically fix problem with Cortana and Start Menu.

Method 2: Run System File Checker and DISM commands.

System File Checker is a Windows utility that allow users to scan for and restore corruptions

in Windows system files. Follow these steps for instructions:

• Open Command Prompt (Admin).
• Type this sfc /scannow and hit Enter.

If SFC did not find any violations, it's still a good idea to run DISM Restorehealth. For instructions, please follow these steps:

• Open Command Prompt (Admin).
• Type this Dism /Online /Cleanup-Image /Restorehealth and hit Enter.
  

Keep us posted.