Windows 10: Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially...

Discus and support Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially... in Windows 10 Gaming to solve the problem; I recently upgraded to Windows 11 from WIndows 10.After doing so I noticed that there was a Windows Defender notificiation, and when opened the... Discussion in 'Windows 10 Gaming' started by GregHallam, Sep 19, 2024.

  1. Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially...


    I recently upgraded to Windows 11 from WIndows 10.After doing so I noticed that there was a Windows Defender notificiation, and when opened the Reccomended Actions it brought me to the "App & broser control" window. Here it showed an issue under "Reputation-based protection" but when I hit the "Review" button there were no notifications shown under the "Protection History".As far as I could tell there were no way to determine which app there was an issue with or a way to dismiss the notification.From there I searched for an alternate way to deal with this issue.This thread: https://answers

    :)
     
    GregHallam, Sep 19, 2024
    #1
  2. C Kaz Win User

    Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder

    Hi all, I had Windows Defender pick up a Trojan from a file I downloaded, which I quarantined. However Defender now tells me 'Remediation Incomplete'

    "Detected: Trojan:Script/Wacatac.H!ml

    Status: Failed

    This threat or app might not be completely remediated."

    There are no further actions or options available - last time this happened I had the option to delete the file direct from the Windows Security window.

    I assume this means it was not able to successfully quarantine or delete the file but the file has been removed from my Downloads folder and doesn't show up in any explorer search of either Downloads folder of the whole C drive.

    I wanted to check my Quarantine and Scans folders as per instructions on other similar threads to see if it's in there and needs a manual delete.

    When I go into C:\ProgramData\Microsoft\Windows Defender and click Quarantine or Scans folders I get the following error:

    - "You don't currently have permission to access this folder"

    - "Click Continue to permanently get access to the folder"

    - I click Continue and get the same message about permission, but also:

    - "To gain access to this folder you will need to use the 'security tab' (which is blue link)

    - I click on this and enter a window labelled "Permission Entry for Quarantine"

    In this window I'm unable to make any changes.

    As far as I can tell I already have full access permissions as I am the administrator and the only user on this machine.

    Primary Question - Why can't I access these folders?

    Secondary question - Do I need to take further action? Am I still at risk from that Trojan? Defender offers me no further actions I can take. I believe quarantine files autodelete after a certain amount of time anyway.
     
    C Kaz, Sep 19, 2024
    #2
  3. JoeJY Win User
    Windows defender custom scan does not scan external drives

    I have Defender Windows 10. I tried using custom scan to select and scan external drives. The screen listing the drives comes up, but the "OK" button remains grayed out so unable to scan any of the drives listed. Any suggestions would be appreciated.
     
    JoeJY, Sep 19, 2024
    #3
  4. mjs17 Win User

    Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially...

    Unable to access Zip folder created by "Steps Recorder" in Windows 10

    Thank you for the reply. I already have "hidden files" checked. - - - Updated - - - To clarify : 1) Attempting to open file by clicking on it in the "Recent files" list I get the following:
    Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially... ble-access-zip-folder-created-steps-recorder-windows-10-a-attempting-open-file-recent-files-list.png
    2) Unable to find file where it is supposed to be located based on the "File location" path:
    Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially... 905t-unable-access-zip-folder-created-steps-recorder-windows-10-a-unable-find-file-path-location.png
    3) What I get when attempting to look at "Security" tab:
    Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially... d1651426972t-unable-access-zip-folder-created-steps-recorder-windows-10-a-unable-access-security.png
     
    mjs17, Sep 19, 2024
    #4
Thema:

Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially...

Loading...
  1. Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially... - Similar Threads - Unable access Defender

  2. Getting Popups that Microsoft Defender found threats BUT I'm Unable to access "Scans" folder

    in AntiVirus, Firewalls and System Security
    Getting Popups that Microsoft Defender found threats BUT I'm Unable to access "Scans" folder: Hi, I keep getting the popups that Microsoft Defender found threats. One of the ways to correct this is to "Open Windows Explorer > Go to C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service > Move/delete all the files inside the Service folder.Then Restart the...
  3. Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially...

    in Windows 10 Software and Apps
    Unable to access WIndows Defender \ Scans folder to deal with invisible "potentially...: I recently upgraded to Windows 11 from WIndows 10.After doing so I noticed that there was a Windows Defender notificiation, and when opened the Reccomended Actions it brought me to the "App & broser control" window. Here it showed an issue under "Reputation-based protection"...
  4. Cant delete/access Windows defender scans folder?

    in Windows 10 Gaming
    Cant delete/access Windows defender scans folder?: I recently got some sort of virus/malware/trojan etc I dont know exactly, but it was 'PUADlManager:Win32/Snackarcin', and I got the "current threats" tab with the option to remove. Ive ALREADY done that, and had to restart my computer. Ive done a full scan, offline scan, and...
  5. Cant delete/access Windows defender scans folder?

    in Windows 10 Software and Apps
    Cant delete/access Windows defender scans folder?: I recently got some sort of virus/malware/trojan etc I dont know exactly, but it was 'PUADlManager:Win32/Snackarcin', and I got the "current threats" tab with the option to remove. Ive ALREADY done that, and had to restart my computer. Ive done a full scan, offline scan, and...
  6. Cant delete/access Windows defender scans folder?

    in AntiVirus, Firewalls and System Security
    Cant delete/access Windows defender scans folder?: I recently got some sort of virus/malware/trojan etc I dont know exactly, but it was 'PUADlManager:Win32/Snackarcin', and I got the "current threats" tab with the option to remove. Ive ALREADY done that, and had to restart my computer. Ive done a full scan, offline scan, and...
  7. Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder

    in Windows 10 Gaming
    Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder: Hi all, I had Windows Defender pick up a Trojan from a file I downloaded, which I quarantined. However Defender now tells me 'Remediation Incomplete'"Detected: Trojan:Script/Wacatac.H!mlStatus: FailedThis threat or app might not be completely remediated."There are no further...
  8. Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder

    in AntiVirus, Firewalls and System Security
    Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder: Hi all, I had Windows Defender pick up a Trojan from a file I downloaded, which I quarantined. However Defender now tells me 'Remediation Incomplete'"Detected: Trojan:Script/Wacatac.H!mlStatus: FailedThis threat or app might not be completely remediated."There are no further...
  9. Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder

    in Windows 10 Software and Apps
    Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder: Hi all, I had Windows Defender pick up a Trojan from a file I downloaded, which I quarantined. However Defender now tells me 'Remediation Incomplete'"Detected: Trojan:Script/Wacatac.H!mlStatus: FailedThis threat or app might not be completely remediated."There are no further...
  10. Windows Defender unable to scan

    in AntiVirus, Firewalls and System Security
    Windows Defender unable to scan: Hello everyone. I tried to download a malicious file (I did not know) that asked me to (disable) my antivirus. So once the file was installed I could not use my windows defender. It gives the error code (0x80070424). Please help me. Thank you....