Windows 10: Unable to access work email using https://login.microsoftonline.com/

Discus and support Unable to access work email using https://login.microsoftonline.com/ in Browsers and Email to solve the problem; Hi. For the past few days I have been unable to access work email using Sign in to your account address as I have done for years. Is it possible... Discussion in 'Browsers and Email' started by tonightwetaco, Apr 12, 2017.

  1. Unable to access work email using https://login.microsoftonline.com/


    Hi. For the past few days I have been unable to access work email using Sign in to your account address as I have done for years.

    Is it possible that I disabled something in Windows Features that could be causing this issue? I know I disabled XPS services and XPS viewer. I also disabled and enabled Internet Explorer. Im unable to access the email using any browser on my PC. However I am able to access it using my iPhone and my work computer. Any advice is appreciated. Thanks!

    :)
     
    tonightwetaco, Apr 12, 2017
    #1
  2. S Penney Win User

    login.microsoftonline.com page hangs when using IE11

    I unable to access the login.microsoftonline.com using IE 11, if i run this in Google chrome i can access the site fine but when using IE 11 the page just hangs and locks up and never loads the login page , have cleared the cache and deleted temporary file
    but no luck.
     
    S Penney, Apr 12, 2017
    #2
  3. Pero Z Win User
    Can Windows 10 use my Office 365 Account for Sign In?

    You can sign in to Windows using Microsoft account. Which is this one:
    https://login.live.com/


    This is different then Office365 account:
    https://login.microsoftonline.com/


    In Windows 10 I have tried to add Office365 account and sign in but still does not work:

    • Start button
    • Settings
    • Accounts
    Below there is option to add organizational account/Office365, but this does not enable to sign in.

    http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account
     
    Pero Z, Apr 12, 2017
    #3
  4. Unable to access work email using https://login.microsoftonline.com/

    Hi Tonightwetaco

    Could you explain what you mean can't access? Are you unable to navigate to website? Do you get a message? Is it just rebuffing your id and password? You can manage account at account.microsoft.com

    Have you tried another browser, maybe Chrome, IE or Firefox?

    XPS is Microsoft's idea of a PDF (Portable document format).

    Ken
     
    Caledon Ken, Apr 12, 2017
    #4
  5. I used to visit this site Sign in to your account

    i would then type in my work email and the wheel would spin. Moment later a little window popped up asking me to put in user name and password. I would do it, it would work. Now it just keeps asking me to enter user and password over and over. I can enter it ten times and it just comes back up. I have used every browser on my machine
     
    tonightwetaco, Apr 12, 2017
    #5
  6. Without publishing your complete email address could you post what the domain you are using, everything after the @.

    It looks like it just takes you to the standard outlook.com sign in page.


    Ken
     
    Caledon Ken, Apr 12, 2017
    #6
  7. I don't feel comfortable posting my company domain. I can tell you though that when I connect to that page I enter my email and it is recognized then takes me to a login popup. The popup just keeps coming back after i input my login credentials which brings us back to the issue
     
    tonightwetaco, Apr 12, 2017
    #7
  8. Unable to access work email using https://login.microsoftonline.com/

    Cool. Did you report to company support?

    Does your company have a alternate portal you can use directly, something like http://www.company.com/webmail

    You could try these commands at a command prompt(admin). In commands don't key in the stuff in brakets, it is there to tell you what command does.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)


    You mention early on about the possibility of disabling something. I can't think what it would be but you could reset entire network feature. You will lose wi-fi passwords. click Start => Settings => Network and Internet

    Right at the bottom of right side of page.

    Ken
     
    Caledon Ken, Apr 5, 2018
    #8
Thema:

Unable to access work email using https://login.microsoftonline.com/

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