Windows 10: Unable to Activate Office 365 Pro Plus on Windows 10

Discus and support Unable to Activate Office 365 Pro Plus on Windows 10 in Microsoft Office and 365 to solve the problem; I am eligible to use Office 365 Pro Plus through my University and was able to use it with no issues on Windows 7, but upon attempting to install the... Discussion in 'Microsoft Office and 365' started by nhhwang, Aug 5, 2015.

  1. nhhwang Win User

    Unable to Activate Office 365 Pro Plus on Windows 10


    I am eligible to use Office 365 Pro Plus through my University and was able to use it with no issues on Windows 7, but upon attempting to install the programs on Windows 10 I am unable to activate the programs through the Microsoft Activation Wizard. I consistently receive error code 0x8004FC12 and am unable to continue with the activation process.

    I have run sfc /scannow and even did a fresh install of Windows 10 to no avail. I've also tried the quick repair and online repair options using Add/Remove Programs with no success and I keep getting the same error. Running as administrator also does not solve the issue.

    From what I remember from installing on Windows 7, I did not even need to undergo the activation process and the programs worked perfectly after installation, so my guess is that the programs are unable to connect and validate my license for some reason. I have tried disabling antivirus programs but this did not help either. Office 365 Online clearly shows I have it activated on my Windows 10 installation but repeated attempts at reinstalling have not fixed the issue. Any help would be greatly appreciated.

    :)
     
    nhhwang, Aug 5, 2015
    #1

  2. Dual Boot with Windows 10

    Yes, there is a loophole that lets you install a second instance of Windows 10. As for Office 2016, you won't be able to activate that second instance, but you could download the 180 day trial for Office 2016 Pro Plus 64 bit and use that for your testing
    - thats 6 months.

    Step 1:
    https://www.groovypost.com/howto/download-windows-10-free/


    Step 1a: How to: setup a dual boot configuration
    with Windows 10 and previous versions of Windows


    Step 2:

    Try Office 365 Pro Plus | TechNet Evaluation Center - Microsoft
     
    Andre Da Costa, Aug 5, 2015
    #2
  3. New Office license not recognised and reverts to old corporate account which no longer exists

    The version of Office your old employer used is likely a business version of Office and what you bought was a home user version.

    You need to remove the old license if its Office 365 Pro Plus.

    Press Windows key + R

    Type: appwiz.cpl

    Hit Enter

    Scroll through the list

    Select Office 365 Pro Plus

    Uninstall it then restart.

    Install the copy of Office you have a license for.

    https://support.office.com/en-us/article/Downlo...
     
    Andre Da Costa, Aug 5, 2015
    #3
  4. molly Win User

    Unable to Activate Office 365 Pro Plus on Windows 10

    Hi, have you had any luck with this yet? I'm in the exact same boat. Microsoft Tech Support levels 1 and 2 have no clue either so waiting to hear back from the next level up *Think Will keep you posted if they manage to find a solution.
     
    molly, Aug 8, 2015
    #4
  5. nhhwang Win User
    Not yet unfortunately, still waiting to hear back as well. And thanks, your help is appreciated!
     
    nhhwang, Aug 8, 2015
    #5
  6. nhhwang Win User
    I apologize if this violates the forum's rules on bumping posts, but I am still in need of a solution to this issue. Not having access to these programs will be a problem if I can't get them working soon!
     
    nhhwang, Aug 15, 2015
    #6
  7. Sheldonm Win User
    I have the same issue. Windows 10, one year Office subscription download through university and cannot activate it, error 0x8004FC12 with no option to active by phone....luckily I have Office 2007 to fall-back on but, is annoying.
     
    Sheldonm, Sep 16, 2015
    #7
  8. Unable to Activate Office 365 Pro Plus on Windows 10

    Try accessing your Office 365 account using your student email .edu address. From there, you can download a click to run application (not the full installer version) that should automatically activate.

    See screenshot below:

    Unable to Activate Office 365 Pro Plus on Windows 10 [​IMG]
     
    theveterans, Sep 16, 2015
    #8
  9. nhhwang Win User
    I have very exciting news for anyone who is still facing this problem! Feeling particularly stubborn at my inability to solve this issue I kept delving through forums and other posts with the same issue and I actually stumbled upon a solution!

    http://answers.microsoft.com/en-us/o...a-f0d2412b468a

    After following the instructions posted in this thread, I found that the third solution about adding a net local group actually solved the issue! After one final prompt that it was unlicensed my Office programs FINALLY activated successfully! I honestly have no idea how or why this method works or what it even does really but I'm just elated to finally have full access to my programs. For anyone with this issue I hope this solution works for you too! Best of luck and full credit to Nicholas W, the Microsoft tech out there who seems to know what he's doing!
     
    nhhwang, Sep 16, 2015
    #9
  10. I just had this activation problem when I upgraded to Windows 10 Pro Version 10547. The third solution about adding a net local group solved the problem for me too. *Biggrin

    Thanks
     
    alkaufmann, Sep 18, 2015
    #10
  11. fjk61011 Win User
    Solved my problem too
     
    fjk61011, Apr 5, 2018
    #11
Thema:

Unable to Activate Office 365 Pro Plus on Windows 10

Loading...
  1. Unable to Activate Office 365 Pro Plus on Windows 10 - Similar Threads - Unable Activate Office

  2. microsoft 365 installing office pro plus 2019

    in Microsoft Office and 365
    microsoft 365 installing office pro plus 2019: Hello, I have registered for a free trial of microsoft 365 about 3 days ago and I used the installer in my microsoft account to download microsoft 365 but when I use the online installer, it installs microsoft office 2019 pro plus instead of Microsoft 365 and it even looks a...
  3. Installing Office 365 over Microsoft Office Pro Plus 2016

    in Microsoft Office and 365
    Installing Office 365 over Microsoft Office Pro Plus 2016: What is the best way to Install Office 365 (Home) over/in place of Microsoft Office Pro Plus 2016? When I went from Office 2013 to Office 2016, somehow both editions showed up at the same time when I viewed Office Account - Product activation. The more I tried to fix it...
  4. Office 365 not activating

    in Windows 10 Updates and Activation
    Office 365 not activating: I went through my Microsoft Office 365 subscriptions and to deactivate some old computers and accidentally deactivated my Surface Pro. Now I can't get it to reactivate. I sign in and it tell me my subscription is not licensed. I even shared my service with another email...
  5. Office 365 subscription changed to MS Office Pro Plus 2016

    in Microsoft Office and 365
    Office 365 subscription changed to MS Office Pro Plus 2016: After upgrading to 20152.1 my Office 365 has changed to MS Office Pro Plus 2016 and is requiring activation If I select Change license option then my valid MS Office 365 license is presented but nothing appears to happen when I select it and click next (it stays as MS Office...
  6. Office 2013 Pro Plus

    in Microsoft Office and 365
    Office 2013 Pro Plus: Hello Have Office Professional Plus 2013 xxxxx-xxxxx-xxxxx-AA130. Am upgrading 7 Home to 10 for family member. So question is how to save existing files (Word, Excel, PPT) to thumb drive prior to upgrade. Any restore tips most appreciated. Am doing this remotely via...
  7. Office 2013 Pro Plus

    in Windows 10 Support
    Office 2013 Pro Plus: Hello Have Office Professional Plus 2013 xxxxx-xxxxx-xxxxx-AA130. Am upgrading 7 Home to 10 for family member. So question is how to save existing files (Word, Excel, PPT) to thumb drive prior to upgrade. Any restore tips most appreciated. Am doing this remotely via...
  8. Office Professional Plus 2019 opens as Office 365

    in Microsoft Office and 365
    Office Professional Plus 2019 opens as Office 365: I am running Windows 10 Home Version 1903. On a new notebook, I trialled Office 365 but ultimately decided to purchase Office Professional Plus 2019. Office activated correctly and on the office account shows that it is activated as Professional Plus 2019. However, all...
  9. How to Install Office 365 Pro Plus with the new Ribbon Interface on Windows 10

    in Windows 10 Installation and Upgrade
    How to Install Office 365 Pro Plus with the new Ribbon Interface on Windows 10: Microsoft has launched new versions of Office this fall, but not all of them are the same. If you are running Office 365 or purchased a new subscription, you will get the opportunity to experience a new interface that simplifies the Ribbon; first introduced in Office 2007....
  10. MIcrosoft 365 Pro Plus

    in Windows 10 BSOD Crashes and Debugging
    MIcrosoft 365 Pro Plus: I have a question for Microsoft: Is it possible that MIcrosoft 365 Pro Plus slows down my computer? I have only experienced it in games that the performance is worse than it was before I installed MIcrosoft 365 Pro Plus....

Users found this page by searching for:

  1. unable to activate Office 365 in windows 10

    ,
  2. unable to activate office 365 pro plus