Windows 10: Unable to add a folder to an external drive,

Windows 10.I have this external drive connected:EXTERNAL DRIVEThe disc already contained the IMG jpg files. I want to define a folder on the disc but I haven't found a way for File Explorer to give me that option.TIA for your help.SweetTasha.

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Unable to access folders in external hard drive

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are unable to access the files and folders from external hard drive, do let us know the following to assist you better:

• Have you logged in as an administrator?
• How have you connected the hard drive to Windows 10 computer?
• Were you able to see any error code along with the error message?
• Is this issue specific only with the files and folders in the external drive?
• Have you tried to access these files on different computer?

Reply to the post with required information and brief description about the issue, we will be happy to help you further.

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.