Windows 10: Unable to add and join Family Group.

Unable to add and join Family Group.

:)

 

Delete family group:

Dear Jason Mock1

Thank you for posting in the Microsoft community.

In all honesty, we would suggest that the fastest solution for you would be to re-register for a Microsoft account and then join your daughter's family group. That way you can get up and running with MICROSOFT365 as soon as possible.

Back to the family group issue, if you are the organizer of another family group, it would be a good idea to notify the other members of the group that the group needs to be disbanded, and then delete the other members in turn from the main family account screen. Finally, dissolve the family group.

If you are a member of a family, but not the organizer, you can leave the family group if you are an adult account, or if you are a minor, you will need to be removed from the family group by your organizer.

So, frankly speaking the family group feature is not perfect at the moment and sometimes the above steps may not be possible due to server logic. You may want to sign up for a new Microsoft account and wait until the family group feature is stabilized before joining your daughter's family group with your original account.

We hope the above information helps you

Best Wish

Shawn Z | Microsoft Community Support Specialist

 

Last member (Adult) unable to leave Family group










winver: 19041.113

I'd like to leave this family(-group) to join another, but I've been seeing this same error for several days now, across at least a couple reboots.

Additional information: I've sent this account an invite from the other family, and get the invite here. If I try to accept the invite, it says I must leave my current family first. I get the link to leave, but the same error.

Any ideas?

 

Unable to remove child account from Family

I am the family organizer & there is just one member in the family besides me i.e. my child. I am unable to remove my child's (age: 11) account from family. It gives below error (after step 3).

You can't remove Ami from the family. Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for Ami can remove this family member. Ask the family organizer who granted Ami consent to remove Ami from the family group.


Steps followed:

1. Log into Microsoft Family Safety
   
2. Select 3 dots on the top right of child's card & select "Remove from family group"
   
3. A dialog appears for final confirmation. Select Remove.
   

If I am the family organizer why can't I remove it?

Why does it say "Only the adult that granted consent for Ami can remove this family member"? Who else other than me granted consent? How can I find it out?

How can I remove my child's account from family?

My child cannot remove herself from the family group as well. She logged into Microsoft Family Safety but doesn't see the option to exit the group. Actually, I want her to join a different family group but it's not allowed since she is already a member of a current family group. Until she leaves her current family group she can't join a new one.