Windows 10: Unable to add member account on MSN Explorer: Error 0x80045024

Running Win 10 and 11 on two separate PCs and receiving this error on both screenshot error 0x80045024 when going to 'Accounts & Billing' and 'Add member accounts' in MSN Explorer.There are other users who have also been having this issue since March. I notice sometimes when trying to create a new member account, the program suggests alternative email address names in red text if you put in a common email which is taken already i.e. *** Email address is removed for privacy *** which is what I'd expect however it only does this some of the time, suggesting there's something not right with the program. I've tried

:)

 

Windows Hello won't work for a family member account

• Have you applied a group policy? If yes, you may check this article on
  how to resolve the issue.
  • No group policy applied
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  • It’s a new computer. As soon as I created my administrator account I created a family account for my wife. Everything else works on her account but Windows Hello does not work (the camera).
• What is the exact error message?
  • I attempted to attach screen shots of each step we have gone through but it would accept Word or PDF files. Is there another way I can get them to you?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
  • I deleted her family member account, created a PC account (with the same results), deleted the PC account and recreated the family member account. No luck with her Windows Hello.

There is a possibility that the family member account/profile that you have created is corrupted/damaged. We suggest that you try re-configuring the profile.
(Already did that)

 

Computer is displayed twice on MSN account

Hello Gerald,

We would like to know the additional information to better assist you with MSN account concern. Kindly answer the following questions below:

• Are you referring to MSN account through a web browser or MSN Internet access?
  
• What are the steps you've done so far prior to the issue?

Kindly send us a screenshot of what you see when going on your MSN network. This will help us isolate your concern.

We are looking forward to your response.

Regards.

 

How do I remove a member account in Windows 7

How do I remove a member account in Windows 7, MSN Explorer.