Windows 10: Unable to add Office 365/Exchange email account on Windows Mail App

Unable to add Office 365/Exchange email account on Windows Mail App

:)

 

office 365 account recognized by EMail but not Office

I recently upgraded to a Nokia 920. I was able to create Email Accounts for both my AT&T email and my Office 365 hosted Exchange account. But when I go into the Windows Phone Office app it doesn't register my Exchange Email account as an Office 365 account.
When I click on Office 365 under Places it prompts me to create a new account. If I try to do that with my Office 365 credentials it tells me that I already have an account on the phone using those credentials. I've already tried removing the email account
and setting it up through the Office app, but that just re-adds it as an Exchange account. I can get my mail and calendar, but can't access documents stored in SharePoint online sites.

 

Outlook Mobile and Exchange/Office 365 accounts

I was testing various email accounts in Outlook Mobile on Windows Phone 7/8 and find Exchange/Office 365 mailboxes render email differently compared to a IMAP/POP3/Gmail/Yahoo! Mail/Outlook.com account.

From research and testing, everything but Office 365/Exchange render email with IE Mobile. For the accounts that use the EAS (Exchange ActiveSync) protocol the rendering engine seems different.

Can anyone or a Windows Phone developer tell me what rendering engine is being used to render email on Exchange/Office 365 mailboxes?

 

Can't enter multi-factor verification for Office 365 Exchange

Hi,

It seems that, there might be an issue while trying to configure the Office 365 hosted Exchange account with Windows 10 mail app.

I suggest you to refer to the below link, which explains; how to add Office 365 hosted Exchange account with Windows 10 Mail app and check if it helps.

Set up email in the Mail app for Windows 10

Kindly reply to us, whether you are able to configure mail account on Windows 10 mail app or not. We will be happy to assist you.

Thank you.