Windows 10: Unable to back up computer to external SSD?

Hi guys. I am trying to back up my computer to an external drive but it is not recognizing the device. I have tried multiple SSDs in both of my USB ports, what else can I do?

:)

 

Is there can a external ssd drive be used as the main OS drive?

Hi Robert,

We don't recommend using an external SSD as the main OS drive. You can use an external SSD as the main OS drive, but you need to configure the BIOS of your computer for it to boot the OS from the external SSD. We suggest contacting your computer manufacturer
for assistance on configuring the BIOS of your computer.

Let us know if you need anything else. We're here to help.

 

External SSD recognized as HDD in Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand your query related to External SSD showing as HDD when connected to the PC using USB 3.0 port. For further clarity on the issue, please respond to the questions below.

1. Have you tried connecting the SSD to any other PC?
   
2. Are you using any converter to connect the SSD through USB 3.0 port?
   
3. Are you using a RAID configuration?
   

I have researched on your query and found that the SSD that you are using is an internal SSD drive, in this case I would suggest you to try updating the Intel Rapid Storage drivers from the

intel website and see if that helps.



In addition, this issue can occur if the SSD is connected to a SATA controller that is identified as RAID (SCSI). I would suggest you to try connecting the SSD to a SATA port that uses AHCI controller such as Intel SATA controller/chipset.



Please get back to us with the detailed information to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Projecting to an external display

Hi,

Thank you for posting your query in Windows 10.

I understand that you are unable to use external display with windows 10.

This usually occurs if the video driver was not installed properly or not configured correctly.so I would suggest you to reinstall the drivers in compatibility mode and check if it helps.

I suggest you to follow the steps below and see if it helps:

Uninstall Display Adapter drivers

I suggest you to uninstall the display drivers and reinstall them in compatibility mode.

To uninstall the driver, follow the steps below:

• Press Windows key + R
• Type devmgmt.msc
• Right click on the driver you want to uninstall
  
• Click on Uninstall
• Restart the system

After the computer restarts, install the driver in compatibility mode.

• Select the setup file
• Right click on it and click on
  properties
• Click on Compatibility tab
• Select the operating system
• Click Ok.

Hope it helps, do get back to us if you need further assistance with Windows.