Windows 10: Unable to boot pc error 0*c0000098

I am unable ti boot my pc from last two days. Tried to reinstall windows 10 using windows usb flash drive. BUT facing the error repeatedly.

Error number is mentioned in the subject. Error image is also attached. The OS using is absolutely genuine.

:)

 

Unable to boot the PC

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to boot the PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
• What is the make and model of the PC?

• Are you aware of any changes on the PC prior to this issue?
  

I would suggest you to export and delete the BCD store and rebuild the BCD store. Refer the steps mentioned below:

1. Create a bootable media and boot the PC using the media.
2. On the initial setup screen, select the language and other
   preferences and click on Next. (If you don't see the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and then try again.)
3. Now, click on Repair your computer.
4. On the System Recovery Options screen, select
   Troubleshoot> Advanced options > Command Prompt.
5. Now type in the commands and hit
   Enter:
   
   bcdedit /export C:\BCD_Backup
   
   c:
   
   cd boot
   
   attrib bcd -s -h –r
   
   ren c:\boot\bcd bcd.old
   
   bootrec /RebuildBcd

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Unable to boot; 0xc000000f error on start

@axe0 - No, there was no file mentioned, although the error code remained the same. After I used the bootsec.exe /nt60 command the File: boot/bcd line appeared, which can be seen in the photos.
@zbook - I'll try what you have suggested and post the results. As for the assigned drive letters, no I don't know why they already have assigned letters. As far as I can recall, those were in fact the drive letters they were assigned when the computer was working, but I didn't reassign them during the troubleshooting process. The steps I had already taken are listed in the original post. I had tried to rebuild the BCD previously, but with the same results (i.e. didn't have access, system not found etc.)

 

Unable to boot the computer.

Hi Samid,

Thank you for posting your query on Microsoft Community.

Before we proceed, we would require more information to assist you further.

• 
  What is the make and model of your computer?
  

I suggest you check if you are able to boot into Windows Recovery Environment using installation media. Follow the steps provided below and check.

• • Insert the installation USB and boot Windows 10 from it.
  • In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.
  • Click on ‘Repair your computer’ and select ‘Troubleshoot’.

Check if you are able to boot to this window. If you are unable to boot to this window, I suggest you to contact the manufacturer and check.

Hope this information is helpful. Reply us with this information to assist you further.

Thank you.