Windows 10: Unable to change advanced settings in Realtek Audio Console

My laptop has a 3.5mm audio jack that supports both input and output. I have a splitter that works on my other devices, but I can't get windows to recognize the mic although the headphone output does work. I'm supposed to be able to change this in the Realtek Audio Console, however I only see "Analog" with no options when I click on Device advanced settings. My drivers have been updated and everything externally works. Audio driver version: 6.0.9675.1UI Version: 1.40.287.0

:)

 

Realtek Audio Console not working upon pop up selection

Hi Hosea and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

I would suggest you refer to the below steps and check if it helps to resolve the issue.

Step 1. Uninstall Realtek Audio Console.

1. Press the Start Menu and type in Settings and press enter.

2. Navigate to Apps > Apps & features.

3. Scroll down and search for Realtek Audio Console and uninstall.

Step 2. Download & install the Realtek Audio Console.

https://www.microsoft.com/en-us/p/realtek-audio...

Step 3. Enable Jack detection when device is plugged in

1. Open Realtek Audio Console.

2. Navigate to 'Device advanced settings'.

3. Toggle on 'Enable Jack detection when device is plugged in'.

4. Restart your computer, and when it boots up, check to see whether or not the problem has been resolved.

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

 

Realtek Audio Console not opening

Amigo, those are steps to get Realtek Audio Console to work.

Please go back to the top of the list and try each step, reporting back results as you go so I know what else to suggest.

You have one of the most experienced experts on the web helping you now. Most issues like this one I've handled thousands of times before and know exactly what needs to be tried and in which order. If you work with me it will be solved shortly. It would likely already have been solved had you started on the steps already.

 

Realtek Audio Console not opening

Hi,

This list appears like a random list of audio fixes. Like I said audio works fine. It's the Realtek Audio Console app that's not opening.