Windows 10: Unable to change my PIN.

Only able to sign in to my laptop with verification code over mail. I have the office home and student product from 2021. When I try to change my PIN it It shows I have attached the image.

:)

 

Problem Changing PIN or Hitting forgot my PIN

Hi Christian,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

• When was the Pin created?

Are you able to sign in with your Pin? If you are unable to I would suggest you to refer to the suggestion from Jessen P replied on April 25, 2015 and check if that helps.

Redirecting

Hope this helps, if the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

PIN at start up

Hi Scott,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps how to Change PIN password:

• In the search box, type settings.
• Then Click on accounts.
• Then on the left hand side click on sign in options.
• Then you can Select Change PIN password and remove the pin.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Unable to Access Windows - PIN and Fingerprint Issues

Hello,

I am experiencing issues accessing my Windows account due to problems with the PIN and fingerprint login. Here are the steps I followed and the issues encountered:

1. I entered an incorrect PIN several times.
   
2. I decided to change the PIN. I successfully logged into my account. and attempted to change the PIN, but an error occurred during the process.
   
3. Now, I am unable to log in using the PIN, and it is blocked for 2 hours.
   
4. I am offered the option to use fingerprint authentication, but it does not work.
   
5. I am not given the option to log in using my password or account credentials, even though I logged in with them when attempting to change the PIN.
   

How can I regain access to Windows?

Thank you for your assistance.

Best regards,