Windows 10: Unable to change PIN

Your pin is no longer available due to a change in security setting on this device. click to set up a new pin.So when i try to setup OTP is not coming to mobile

:)

 

Problem Changing PIN or Hitting forgot my PIN

Hi Christian,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

• When was the Pin created?

Are you able to sign in with your Pin? If you are unable to I would suggest you to refer to the suggestion from Jessen P replied on April 25, 2015 and check if that helps.

Redirecting

Hope this helps, if the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

PIN at start up

Hi Scott,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps how to Change PIN password:

• In the search box, type settings.
• Then Click on accounts.
• Then on the left hand side click on sign in options.
• Then you can Select Change PIN password and remove the pin.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Unable to go into safe mode to change pin

Hi,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the error that you are getting after entering the PIN?
2. Is there any other administrator user account on the laptop?
3. Are you entering the correct PIN?

If you have signed in with your Microsoft Account, I suggest you to follow the steps mentioned in
How to recover your PIN and password from the lock screen and check if this helps.

If you are not able to recover your PIN or password, then the only way to login to your laptop is to do a
Custom Installation of Windows, in which you will lose all your applications; however, your user data like pictures, videos, documents, etc., will be saved in Windows.old
folder.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.