Windows 10: Unable to connect PS4 controller to PC

I play video games regularly and I use a ps4 controller to play them. I use a bluetooth usb adapter to connect the ps4 controller to my pc, however, I always have to go into settings, click " remove device" from the pc, then connect with bluetooth and type in the four digit pin which is 0000. I tried using the "windows key + a" shortcut to open the menu with all the connection options then click connect. When I click connect nothing shows up even though my controller is on pairing mode. i have tried Is there a fix for this issue? i have already tried 1. creating a new user account in pc. 2. r

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Unable to connect PS4 controller to PC

I play video games regularly and I use a ps4 controller to play them. I use a bluetooth usb adapter to connect the ps4 controller to my pc, however, I always have to go into settings, click " remove device" from the pc, then connect with bluetooth and type
in the four digit pin which is 0000. I tried using the "windows key + a" shortcut to open the menu with all the connection options then click connect. When I click connect nothing shows up even though my controller is on pairing mode. Is there a fix for this
issue?

***Modified title from: Windows 10 Bluetooth Connection with Ps4 Controller ***

 

Unable to connect PS4 controller to PC

I can connect the ps4 controller just fine, my issue is that it wont show up at all after being paired. I have to unpair it, connect the device, enter the 4 digit code, it gets very tiresome. Method 1 didn't work because I had no greyed out devices. Method
2 I have been doing, I am just trying to figure out a quicker way to connect it.

 

Unable to connect PS4 controller to PC

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be with the Bluetooth drivers. We can try some troubleshooting steps to resolve the issue.

Please follow the steps mentioned below and share the result:

Method 1: Remove Ghost drivers

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Bluetooth and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Method 2: Remove device from paired list

1. Press and hold Windows key + I to open settings.
   
2. Click on Devices.
   
3. Under Bluetooth & other devices.
   
4. Click on the PS4 controller and click on
   Remove device.
   
5. Once the Device is removed, try adding the device again.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator