Windows 10: Unable to connect to this network after surfeasy install and then uninstalled

I recently accidentally installed Surfeasy and then uninstalled it. Since then my laptop won't connect to the internet.


Don't know much about vpns and networks/firewalls etc so please make any suggestions simple to follow! Thank you.

:)

 

Losing network connection

Hello Dear, if you have a laptop or a PC with a wireless network adapter, you can see a list of available wireless networks and then connect to one of those networks. The wireless networks will only appear if your PC has a wireless network adapter installed, the adapter is turned on, and the wireless access point is in range.

1. Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.

2. In the left pane, under Network Tasks, click View available wireless networks.
In case, If you don't see the network you want to connect to, click Refresh network list. If you see the network but the signal is weak, move the PC closer to the wireless router.

3. Click the network you want to connect to, and then click Connect.

4. If you're connecting to a secure network, type the security key, and then click OK.

I Hope you solve out your query soon.

 

Network Connectivity Issue

Hi,

The problem you've encountered with your network connection is most likely caused by an outdated network driver since this appeared after the recent update. We suggest updating the driver for your network adapter. Please follow the steps below:

• Right-click Windows key and click Device Manager.
• Expand the Network adapters category.
• Right-click the one that says Ethernet Connection, then click
  Update Driver.
• Select Search automatically for updated driver software.
• If Windows is unable to find a new driver for your network adapter, try checking its manufacturer's website.

If the above steps don't work, try reinstalling the driver. Here's how:

• Open Device Manager, right-click the name your network adapter, then select
  Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.
  

Update us with the result.

Regards.

 

Network Connectivity

Hi,



Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.





In order for us to find out what causes your computer not to connect to the Internet, we would like to gather more information:

• Which apps are unable to connect to the internet?
• Have you tried to connect to the internet using Internet Explorer?
• Are there any software or hardware changes made to your computer prior to this issue?
• Are there any recent updates installed to your computer?
• How are you trying to connect to the Internet? Wi-Fi/LAN
• Are there any third party anti-virus installed on your computer?

In the meantime, we suggest you follow the steps provided on the link below

• Fix network connection issues in Windows 10

Regards.