Windows 10: Unable to connect to this network - all routers

I recent issue I've been having with Windows 11 computers, something in which I thought was only an issue on my old device but carried onto my new laptop only purchased 2 months ago. I'm quite technically minded and therefore I have tried everything I can think of, restarting the laptop, rebooting the network driver, uninstalling the network driver via device manager and yet it always comes upThis can occur on both my hope network as well as a university network. The issue with the university network means suggestions such as "restart your router" aren't any good as can't do it to such network

:)

 

Unable connect to WEP Security Router

Hi,



Thank you for posting on Microsoft Community. We regret the inconvenience caused.



Before assisting further, I would like to ask you few questions:

• Do you get any error message when you try to connect to the network?
• Are you able to connect to other devices using similar router?

Method 1: If you are able to connect to other devices using the same router, i suggest you to run the troubleshooters by following the steps below:



Step 1: I suggest you to run the
internet connection troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from the left side panel of the window.
• Select Internet Connections, click on
  Advanced and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: Also run the network adapter troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from the left side panel of the window.
• Select Network Adapter,
  click on Advanced and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Method 2: If the issue persist, I suggest you to
update the network adapter driver from device manager by following the steps below:

• Press Windows key + X keys on the keyboard and click on
  Device Manager.
• Expand the Network adapter driver from the list.
• Right click on the driver and click on Update option.
• Restart the PC to install the network adapters automatically and check if the changes are effective.

Also check from the manufacturer’s website if you are using updated network adapter.



Write back to us with the answers to the above questions for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

wireless conection to router

Hi,

To better assist you, we would like to know the following information:

• Are you able to see the router's name in the wireless networks list?
• Are you able to connect to the router but unable to connect to the Internet?
• Do you receive any error message when connecting to the router? If yes, what is the exact error message that you receive?

In the meantime, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problems. Kindly follow the steps below:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands,
Temporarily turn off firewalls and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.

 

Wifi not connecting to router network

Hi Bruce,

We would like to know more about the issue, please clarify the following:

• You mentioned that it’s only this laptop that is not able to connect to the Wi-Fi automatically, have you tried any other troubleshooting steps with the laptop before consulting us?
  
• Have you checked the gateway settings of your modem/router?
• What is the make and model of the laptop that’s having the problem?
• Have you tried contacting your Internet Service provider regarding the issue?
  

We also suggest that you try the network connection troubleshooter, click this

link for the article.

Let us know if you need further help.

Thank you.