Windows 10: Unable to connect to Wi-Fi today

My Galaxy Notebook SM-W720NZKBBTU connected to the internet one day then not the next. Only other device is a PC which is working properly. I disconnected the router and started it up again. There is not even an option of wireless networks to connect to. Nothing! Can anyone help please?

:)

 

unable to connect to Wi-Fi

Hi,

I realize that you are unable to connect to Wi-Fi on your phone. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  What is the make and model of the phone?
  
• 
  What is the error message you get while trying to connect to Wi-Fi network?
  

Suggest you to refer to these articles to check if that helps.

Internet Connections FAQ: https://support.microsoft.com/en-us/help/12497/lumia-internet-connections-faq

Connect to Wi-Fi: Windows 10 Mobile End of Support: FAQ

Keep us informed to help you further.

 

Unable to connect to Wi-Fi

Its not showing the available Wi-Fi network list so I am unable to connect.

 

Unable to connect to Wi-Fi

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to connect to Wi-Fi on your computer. I’ll help you with this issue.



However, please let us know:

• What happens when you try to connect to a Wi-Fi network?
  
• Do you receive any error message/code? If yes, what is the error message?
  
• Could you please provide us more information on, “network adapter is not working properly”?
  
• Are you aware of changes made to the computer recently?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

I would suggest you to refer the steps mentioned in the article
Fix network connection issues in Windows and see if that helps.



For additional information, see Fix Wi-Fi problems in Windows 10.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator