Windows 10: Unable to connect WH-1000XM3 headset to Windows 10 PC.

I have spent way too many hours now trying to reconnect my bluetooth headset to my stationary PC. I need help.I've reached the conclusion so far, that the issue might be with the microsoft bluetooth drivers.The issue: After recently disconnecting my bluetooth headset from my PC, I was unable to reconnect. When I put the headset in pairing-mode, and search for available bluetooth devices, the avaiable bluetooth device I see is "LE_WH-1000XM3". This device is not recognized as a headset, and adding it brings me no closer to connecting. It adds the device as "Unrecognized", Shows: "Connected", an

:)

 

Sony WH-1000XM3: driver problem after Windows Update (no stereo driver)

I recently ran a Windows 10 Pro update on my laptop. Since then my Sony WH-1000XM3 headphones don't seem to work correctly.

It seems that before the update I used to have at least 2 audio-devices for the headphones: a stereo device for high quality audio and a "handsfree headset device". After the update they were replaced with the "WH-1000XM3 Hands-Free AG Audio" device:





This device acts as a headset not as a stereo-heaphone set: it only gives mono and low definition sound. So it makes my headphones completely unusable for listening to music.

What I already did:

- removing and reconnecting the device.

- looking for Sony Driver on the web: nothing is to be found.

Can anybody give advice on how to fix this problem?

 

5230 and headset WH-701 (function of control buttons)

OK, first of all some information on the case's history (the mobile is from Germany, provided by Deutsche Telekom):

• The mobile came without cd and with a short manual only which says "Some headsets consist of of two parts - a remote control unit and headphones. A remote control unit has a mike, buttons for starting or ending a call, volume control and playing music or
  video. To use a remote first connect it with the Nokia AV-jack, then connect your headset with the remote control" (Translation from German manual) - Hm, seems like the controls of the WH-701 should work...

• Step two: Downloading the full manual from the Nokia website - strange, the part on remote controls is missing but no list of accessories as well - OK, don't panic, look for reference.

• Back to Nokia.de: Available accessories for 5230?
  http://www.nokia.de/service-und-software/produktservice/5230/accessories

Headset WH-701 is listed, look for details: http://www.nokia.de/produkte/zubeho...headsets/headsets/nokia-stereo-headset-wh-701

A little star with a small text: "Some buttons can not be used with all mobiles. An overview of all compatible Nokia mobiles you can get here:

http://www.nokia.de/produkte/zubehoer/zubehoer-uebersicht/headsets/headsets/nokia-stereo-headset-wh-701/kompatibilitat

• On this list - Tata - once again the 5230 but also (sic!) the little star with "Some buttons can not be used with all mobiles"

• Because the headset is sold in a blister pack a test was not possible - the retailer does not like ripped blisters. And all information he had was - guess what - the clear statement from the website. And the main problem: If it doesn't works - is it a defective
  mobile or just a mobile "with some buttons not working"?

And after this long runner up especially for chanchan05 showing that the information available is far from clear and I can and do read manuals once again the main question:



Do the media buttons of the WH-701 work with the 5230 or not? Any experiences on that?



Because if the buttons do work I have a warranty case with the mobile - if not I can spare the effort of sending it back.

 

Features of WH-701 headset

here is some of the specificatons of WH-701 headset

• 1350 mm
• Cord: 1350 mm
• Remote: 12.7 x 12.2 x 76 mm
• For use with devices compatible with 3.5 mm Nokia AV connector*.
• With included Nokia AV Adapter AD-52 for use with devices supporting 2.5 mm Nokia AV connector.

you could try this link, so that you can see the specs of the headset:

http://europe.nokia.com/find-produc...ts/nokia-stereo-headset-wh-701/specifications



:smileyhappy: