Windows 10: Unable to create account in Microsoft Edge

Discus and support Unable to create account in Microsoft Edge in Windows 10 Gaming to solve the problem; I am trying to create a new account in MS EDGE and it prompts me: "Because you're accessing sensitive info, we'll send a code to <MyEmailAddress> to... Discussion in 'Windows 10 Gaming' started by Andrew Yershov, Apr 19, 2024.

  1. Unable to create account in Microsoft Edge


    I am trying to create a new account in MS EDGE and it prompts me: "Because you're accessing sensitive info, we'll send a code to <MyEmailAddress> to verify your identity".I click on the "Send code" button.I enter the code and click on the "Sign in" button.After this the same screen comes back telling me "Because you're accessing sensitive info, we'll send a code to <MyEmailAddress> to verify your identity".After trying few times, I gave up. It is just infinite loop.

    :)
     
    Andrew Yershov, Apr 19, 2024
    #1

  2. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Apr 19, 2024
    #2
  3. Arul_D Win User
    Microsoft Edge

    Hi Jochen,

    Welcome to the Microsoft Community.

    I understand that you have issues with accessing Microsoft Edge. We apologize for the inconvenience caused to you.

    I suggest you clear the Clear browsing data option
    of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    • Open Microsoft Edge, click on
      More Action
      at the right top corner.
    • Select Settings and click on
      Choose what to clear.
    • Check the boxes Browsing history, Cookies and saved website data and Cached data and files
      and click on Clear.
    Now check with the issue.

    If the issue persists then, I suggest you to
    create a new user account
    and check if you still face the issue. To create it perform the steps mentioned below.

    • Press Windows key + R key, Run window opens.
    • Type control in the open box and click Ok.
    • Control Panel windows opens.
    • Click on User accounts and Family Safety.
    • Click on User Account and then click on
      Manage Accounts.
    • Now click on Add a new user and follow the instructions.
    Now check if the issue persists in the new user account.

    Keep us posted on the issue to assist you better.
     
    Arul_D, Apr 19, 2024
    #3
  4. Unable to create account in Microsoft Edge

    Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Apr 19, 2024
    #4
Thema:

Unable to create account in Microsoft Edge

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