Windows 10: Unable to create local user account and getting blank black pop-up as attached here -...

Hi Team,


I have followed instructions on below link, but getting black blank pop-up and unable to create local user account. Please can someone assist with this issue.


https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-account





Best Regards,

Baiju

:)

 

Unable to create new User account

Hi Richard,

Thank you for your interest in Windows 10.

• 
  Are you logged in with a Microsoft account or Local account?
  
• 
  Are you trying to create new user account using Administrator account?
  

I suggest you to run SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files

Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

https://support.microsoft.com/kb/929833?wa=wsignin1.0

Please get back to us with the information required, we’ll be glad to assist you.

 

Creating a MS account without losing Local account

Go to https://account.microsoft.com, click Create account and fill the form:





With a Microsoft account you can then use OneDrive and Office Online apps for free. You can also use built-in native Windows apps which require a Microsoft account like Mail, Skype Preview, People, Calendar and download apps from Windows Store.

See steps 3 to 5 in this tutorial to continue using local account as Windows sign-in account even when / if you download apps from store and / or use Windows apps requiring a Microsoft account, to avoid Windows user account converting to Microsoft account: Store - Use when Signing in to Windows 10 with Local Account - Windows 10 Forums

Other tutorials you might be interested in when you have created a Microsoft account:

• Microsoft Account Two-step Verification - Turn On or Off - Windows 10 Forums
• Microsoft Account - Link to Digital License on Windows 10 PC - Windows 10 Forums

 

Problem When Right Clicking on Empty Area and Can't Change to Local Account from Microsoft Account

Hello Ray,

Thank you for your interest in Windows 10.

As per the issue description you are unable to use right click and change the Microsoft account to local account. I would suggest you to follow the steps provided below and see if it helps you to change the Microsoft account to local account.

Follow these steps to create a “Local User account”.

• Press “Windows key" or Start icon.
• Type “users” without quotes in the search box.
• Then select “Users” from the left panel.
• You will get an option “Switch to a Local account” right below your user account name.
• Select “Switch to a local account” option.
• Enter the required details.
• Then login to the local account and check how it works.

If issue persists try to create new user profile as an administrator and see if issue persists in new user profile. For creating new user profile you may refer to the steps provided below.

• 
  Press Windows key + R
  
• 
  Type control userpasswords2 and click OK
  
• 
  Click on add under users tab
  
• 
  Click the option, "Sign-in without a Microsoft account
  
• 
  Click on Local account
  
• 
  Choose a name for the account
  
• 
  Add password if you want to
  
• 
  Apply and click OK.
  

For more information you may refer to the article mentioned below and see if it helps.

Create a local user account in Windows 10

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Regards,