Windows 10: Unable to create New Folder upon right click

I cant open new folder with a right click of the mouse


***Original Title: Right click on mouse not working after update***

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creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.

 

Unable to create a new folder or rename a folder

Hi Edver,

Thank you for posting in Microsoft community.

Sorry for the inconvenience caused to you. I'll certainly help you with this.

I would like to let you know that you may not be able to rename or add a new folder from Quick access. It will allow you to open the folders that are frequently used, recently viewed files or the files/folders that are added to
Quick access.

If you are unable to create or rename files/folders in other folders as well, then I would suggest you to run a SFC scan.

System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

• Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc /scannow and press enter.
• Restart the computer.

Hope this will help you. Keep us posted with the status of the issue to assist you further.

Thank you.

 

A right click on the desktop to select NEW freezes, unable to create a new folder

A right click on the desktop to select NEW freezes, unable to create a new folder