Windows 10: Unable to create System Image

Hello, I've bought a new SSD for my laptop. I have cloned the OS from HDD to the new SSD and it's working fine; But, recently, I have a problem after this action.
I can't create a System Image by using Backup and Restore due to this error:

"The backup failed. A Volume Shadow Copy Service operation failed. Please check "VSS" and "SPP" application event logs for more information. 0x807800A1
Additional Information: The writer experienced a transient error. If the backup process is retried, the error may not reoccur. 0x800423F3"

I've checked the "Volume Shadow Copy" Service, and it's set to Auto and also running. I did all tips and methods in the below link, none of them worked for me.

I stopped all sync services and apps like Drive, Dropbox, and One Drive as well, but, I couldn't succeed.

I only have an SSD and an internal DVD-RW, the first boot priority is SSD.

https://answers.microsoft.com/en-us...d/b0efd722-d5c0-4658-a769-59de299cfeec?page=1


I've bought two SSDs for two other laptops for my friends as well. I've cloned their OS to the new SSD for each one by using THE SAME CLONE APPLICATION; but, only my laptop has been encountered this problem, and two others can create System Image.

:)

 

Creating a System Image backup - keeps looping

Hi,

Thank you for giving us an opportunity to assist you with the query.

I understand the inconvenience caused, now that you have me with you let me take care of this.

The system image is exactly like the mirrored copy of the Operating System which contains the configuration of the Operating System. When you create backup system image your windows 10 comes back to the same position at when the image was created earlier.

As an initial step, I suggest you to make sure that the services required for backup to run successfully is enabled. Refer to these steps:

• 
  Press Windows + R
  keys, type services.msc and press Enter.
  
• 
  In the services window, locate the services
  File history service and the Volume shadow copy service and check if they are running.
  
• 
  If they are not running, right-click and select
  Start to manually start the service.
  
• 
  Check if you are able to create a backup now.
  

Step 1: I suggest you to follow the steps from the below article created by

Andre Da Costa and check if it helps.

How to: Create a system image in Windows 10

How to: Create a system image in Windows 10

Step 2: If the issue still persists, I suggest you to boot the computer in a clean boot state and then check.

Booting the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue. You can refer to this article for more information:

http://support.microsoft.com/kb/929135

Note: After troubleshooting, reset the computer to start as usual. Refer to the step
How to set the computer to start as usual after clean boot troubleshooting under more information.

Hope it helps.

Let us know the status, we are glad to assist you further.

 

System Image Problem

I'm getting a head start in case you get on early.

Can you post camera pics to your thread from your phone?

There will be steps later that require attention to detail and I'd feel better if I could see what's on your screen. I had to try the steps more than once when I tested the process and I'd like to avoid that on your machine.

Here's what I'd like to do for the Macrium Rescue steps later on in the process
I'll post the the step, you'll post an picture of the Macrium screen,
I'll echo same screen back if I see something that needs changing or I'll just say Go Ahead

When I confirm that the Macrium screen, you'll make any changes I've highlighted and THEN execute the step

Here's where you begin today's session, we'll get as far as we get and then pick up when you get back home.

Step 1: Safeguard the System Image by moving it to a new folder

1. Connect the Seagate exp drive
   
   
2. File Explorer: Navigate to the Seagate drive
   
   
3. Create a new Folder named 1_sysImage
   
   
4. Move WindowsImageBackup to 1_sysImage

Step 2: List the VHDs in the System Image

1. File Explorer: Navigate to 1_sysImage\WindowsImageBackup\machineName\Backup date-time
   
   
2. Press the Type column to sort by Type
   
   
3. Post a screen shot

 

Unable to use System restore from a windows 10 image on Windows 7 with error: "windows cannot find a system image-the usb drive is not visible"

Hi Otley,

Thanks for replying to us with the status of your issue.

As you mentioned, when you connect the USB flash drive in to the system then the System image backup is not present. It might occur if the System image files is not created properly or may be it got corrupted.

As an initial steps I suggest you to check for the memory space in the USB flash driver.

If the Memory is occupied in the USB flash drive the I suggest you to try running check disk on USB flash drive and check if it helps.

Follow the below steps to perform Check Disk.

• 
  Press Windows + X on your keyboard.
  
• 
  Select Command Prompt (Admin).
  
• 
  Type the below commands.
  
  Chkdsk [drive letter]: /f /r
  

Reply to us with the status of your issue, we will be happy to assist you.