Windows 10: Unable to disable 2FA on my microsoft account.

As mentioned in the title; I am trying to migrate authenticator applications and in order to do so I need to disable the "Two-step verification" option in my account.However, when I try it simply tells me "Sorry, something went wrong. Please try again after sometime."It's been 3-days. I can only assume something is preventing me from disabling the 2FA.Trying to disable this on my browser and through Microsoft Authenticator yields the same result.Nor can I add a new app as an authenticator; the code generated just doesn't work.I'm forced to pick an arbitrary category for this because an appropr

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Grandparents Account Locked 2FA set to Landline

Good morning,

My grandparents have locked the Microsoft account and are unable to receive the 2FA code. Apparently they got confused when setting 2FA and entered their landline which can't receive text messages. I'm not seeing any other option to send the code to their email for verification.

Account recovery seems to be denied because 2FA was enabled. What next steps can we take?

 

Authy Alternatives for 2FA?

thanks again for the detailed replies. - - - Updated - - - i'm a bit confused about the bitwarden site, Field Guide to Two-Step Login | Bitwarden Help Center they suggest using Authy themselves, lol, but it seems to suggest the 2FA 6-digit code is only available on their mobile app? or do they mean you just need it on the phone to scan the QR?

 

Microsoft Account

Do you not use 2FA? https://support.microsoft.com/en-us/...0-93b4585e7eb4