Windows 10: unable to disable touchpad on hp notebook

Discus and support unable to disable touchpad on hp notebook in Windows 10 Customization to solve the problem; my touchpad is becoming unusable and it is interfering with my use of my laptop. it gets stuck and wont stop selecting things on the screen. i have no... Discussion in 'Windows 10 Customization' started by LeoH3, Nov 11, 2020.

  1. LeoH3 Win User

    unable to disable touchpad on hp notebook


    my touchpad is becoming unusable and it is interfering with my use of my laptop. it gets stuck and wont stop selecting things on the screen. i have no setting under touchpad settings besides changing the sensitivity and i have no way to disable it under device manager. this model doesnt have a tap gesture to turn it off either. is there any other way to turn it off or am i stuck with it

    :)
     
    LeoH3, Nov 11, 2020
    #1
  2. JDoe Win User

    Unable to Disable Touchpad on HP

    I can't disable touch pad on my HP 250 G6 Notebook PC.

    OS: Microsoft Windows 10 Pro

    Version 10.0.18362 Build 18362

    System Model HP 250 G6 Notebook PC

    BIOS Version/Date Insyde F.52, 3/4/2019

    I have tried doing the following:

    1) There are no obvious on/off or Fshortcut buttons on my notebook. Some HP laptops have the touchpad on/off hidden inside the touchpad itself and when you hold your finger in the top left corner for 5 seconds you are able to disable/enable the touchpad. I've tried doing this and there is no illuminating light on my touchpad to indicate this functionality exists on my laptop nor is there an F9 shortcut for touchpad.

    2) I've tried going to control panel > mouse > hover over touchpad and right-click and there is NO option to disable the touchpad.
    see pic
    By selecting "Properties" for the Touchpad the option to disable touchpad is grayed out.
    see pic 2

    3) I've tried going into the BIOS Settings by pressing f10 upon start and I cannot find ANY option to disable "internal pointing device" anywhere in BIOS. Note: the BIOS was recently updated. With the previous BIOS version I was able to go in and find the "internal pointing device" option and disable it which is how I had my touchpad off in the past.

    4) I've tried uninstalling the device driver but upon restart Windows re-installs the driver automatically.
     
  3. dalchina Win User
    Touchpad (SynapticDrivers) not working on my HP Notebook - 15-ac156tx

    Hi, normally there would be some Synaptic processes running of course, for example

    unable to disable touchpad on hp notebook [​IMG]


    I suggest you start by creating a snapshot similar to that when your touchpad is working, then another when it is not, and compare them.

    If they are the same, the problem is elsewhere.

    - it might be that one or more of these processes ceases to run, and after a restart you're back to normal, for example.

    The above will help to determine that.

    Is there an option in Settings to disable it?
    When your laptop's touchpad stops working | PCWorld
    (section starting "In Windows 10, click the Windows key and go to Settings > Devices > Touchpad." )

    Is there a key combination on your laptop that disables the touchpad?

    Does this disable it?
    https://support.hp.com/gb-en/document/c03882926

    Also please provide the version of the touchpad software, and, as requested by the forum when you wrote your post, your Windows build number. Thanks.

    Are you using the touchpad software provided by HP? This appears to be the last one available for your laptop:
    [table][tr][td][/td] [td]19.3.31.31 Rev.A[/td] [td]181.5 MB[/td] [td]Aug 25, 2017[/td] [/tr] [/table]

    https://support.hp.com/us-en/drivers.../model/8960552
     
    dalchina, Nov 11, 2020
    #3
  4. unable to disable touchpad on hp notebook

    unable to disable touchpad on Win 10 HP laptop

    Problem solved! I went to HP website and downloaded their latest touchpad driver update and "Synaptics touchpad" showed up in the list on start up screen (the one that shows up when you tap the windows symbol on the taskbar). The box shows up with the
    "disable" function when you select the "Synaptics touchpad". Hope this helps others that have this problem.
     
    buckpounder, Nov 11, 2020
    #4
Thema:

unable to disable touchpad on hp notebook

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