Windows 10: unable to do an image backup of C drive, keep getting error 0x80080005.

Discus and support unable to do an image backup of C drive, keep getting error 0x80080005. in Windows 10 Installation and Upgrade to solve the problem; I want to migrate win 10 from spinning HD to a SSD, but am unable to do an image back up first as directions tell me to, I keep getting error... Discussion in 'Windows 10 Installation and Upgrade' started by FISHONE, Jun 18, 2023.

  1. FISHONE Win User

    unable to do an image backup of C drive, keep getting error 0x80080005.


    I want to migrate win 10 from spinning HD to a SSD, but am unable to do an image back up first as directions tell me to, I keep getting error 0x80080005. Did the whole renaming process under the run admin to no avail. I also did a re install of win 10 successfully, but that did not help either. It was then I went through the renaming process to no avail.

    :)
     
    FISHONE, Jun 18, 2023
    #1
  2. dalchina Win User

    Windows update error (0x80080005)

    It guides you through stages of preparation, then you perform the repairs in Safe Mode.


    unable to do an image backup of C drive, keep getting error 0x80080005. 249283d1569742999t-windows-update-error-0x80080005-1.png

    step 1

    then

    unable to do an image backup of C drive, keep getting error 0x80080005. 249284d1569743022t-windows-update-error-0x80080005-snap-2019-09-29-08.42.50.png


    Of course, you can just go to Safe Mode, launch the program, and directly run the repairs, missing the preparation... not the best of ideas. It's designed to give you ways of going back if something goes wrong by creating a restore point, registry backup... then doing the repairs.
     
    dalchina, Jun 18, 2023
    #2
  3. Bokenzhe Win User
    Backup Issue - Microsoft 10 - Get Backup Errors - Third Try Didn't Work

    This is my third try for help.

    I've enclosed my problem, the steps suggested which I performed, and current status.

    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.

    You had this question


    • unable to do an image backup of C drive, keep getting error 0x80080005. [​IMG]




    DM

    Divya M replied on


    Hi,

    Thank you for posting your query on Microsoft Community.

    We sincerely regret for the inconvenience caused.



    Method 1Perform a Clean Boot to see if there is any software conflict as clean boot helps in eliminating software conflicts.



    Note: After performing the troubleshooting steps in clean boot, follow Step 7 from the link to return the computer toNormal startup mode.



    Method 2: Run check disk to check for any errors.



    Note: If any bad sectors are found in the hard drive then it might try to repair that particular sector. If you have any data on that, it might be lost.

    You may also follow the below link and check if it helps:

    http://windows.microsoft.com/en-us/windows/preview-backup-restore



    Please let us know if you need further assistance.



    Thank you.

    -----------------------------------

    Yes, I need more assistance.

    I ran a disk check on both the source and destination drives for the backup. No errors.

    I executed a clean boot. (I have left myself in the clean boot). It doesn't seem to work

    I'm not sure to check whether it has worked, and I just couldn't tell. How do I confirm that the initial, image, backup has been completed?

    The event viewer reports this error every time I attempt to manually initiate a backup:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 201.

    I'm assuming that with this error, my backups are not being done.
     
    Bokenzhe, Jun 18, 2023
    #3
  4. unable to do an image backup of C drive, keep getting error 0x80080005.

    [HELP]Image recovery issues

    Guys i am trying to fix my cousins Asus Eee netbook. It has a backup image file that is partitioned on the hard drive but when I go to use it the app will run through a few steps and stop. It is running Vista . Any suggestions?
     
    Rapidfire48, Jun 18, 2023
    #4
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unable to do an image backup of C drive, keep getting error 0x80080005.

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