Windows 10: unable to download certain word files

Hi,


Just got a new laptop. I'm getting this message when I try to open Word docs that are attached to my work e-mail:





Unable to access these irrespective of which e-mail I try to open them from. How do I change file permissions?

:)

 

Unable to download certain applications

Hi,

Thank you for getting back with a reply.

This issue may also happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly
follow the below given steps:

• Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.

 

microsoft word 2003

In the past year or so I've noticed another quirk where a downloaded Word document or other Office document won't open regardless of the steps I take to open them. After deleting the file and re-downloading the document it opens without issue. I've been using Chrome almost exclusively so I'm not sure if I've experienced this with Explorer or Firefox. So one last step to try might be to obtain another copy of your files if they are being generated and fetched externally to your system (ie. try downloading them again as the file might have simply been corrupted).

 

Unable to edit Word documents in Windos 10

Hi,

Thank you for the update.

Word, Excel and PowerPoint are Office applications. There are different Office versions. You may follow the steps below to check which version of Office you are using.

• 
  Go to File Then select Account.
  
• 
  Click on About Word (Which have symbol of question mark).
  

I also suggest you to check multiple versions of Microsoft Office is installed or not in your system. You may follow the steps below:

• 
  Go to Control panel.
  
• 
  Click on programs and features.
  

Please do let us know the version of Office that you are using for further assistance.