Windows 10: Unable to download Forza Horizon 4

I'm having trouble downloading and installing Forza Horizon 4 from the Microsoft Store. Every time I try to download Forza it says to recover the license and then I get an error. The error code is 0x87E10BD0. After doing a factory reset for the first time, I couldn't install Forza after that. Here I am now, trying to figure out how to download it!

:)

 

Forza Horizon 4 : FH001 error

Hello Edward,

Thank you for writing to Microsoft Community Forums.

I understand how frustrating it feels when you are unable to play a game after downloading it.

I suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum, where
we have engineers with the expertise to provide solutions for this issue.

Regards,

Mala S

Microsoft Community - Moderator

 

Cant download Forza Horizon 4

Hi AldiXY,

My name is Jocelyn, an independent advisor and a fellow Windows 10 user. I understand that you cannot download Forza Horizon 4.

Kindly follow the steps on the thread [provided by Mala_S to help you fix the issue.

https://answers.microsoft.com/en-us/windows/for...

Please reply with the results, we will be glad to help you further.

Thank you,

Jocelyn

 

Partial download of Forza Horizon 4 will not delete.

Hello there!

I am having problems with uninstalling partially downloaded files from my computer.

What Happened:

• I was downloading Forza Horizon 4 from the XBOX beta app on my PC but then my house had a power-cut.
• This turned my PC off and the download was stopped.
• When my PC was turned back on, 45GB was taken up on my SSD.
• The XBOX beta app and the Microsoft store app do not show that Forza Horizon 4 has been installed so I cannot click uninstall to remove the files.
• I cannot find Forza Horizon 4 anywhere on my PC even through the Apps and Features menu.
• After some digging I found "Microsoft.SunriseBaseGame" this was the Forza horizon 4 file.
• I cannot delete this as it requires permission from "SYSTEM" to delete.
• I am using my own PC that I have built.
• I have tried to solve this issue by changing the security details in the property tab of the file.
• However this still would not work.

Is there any way I can uninstall these files?

Thanks