Windows 10: Unable to empty "Junk" folder in Windows 10 Mail App

Discus and support Unable to empty "Junk" folder in Windows 10 Mail App in Browsers and Email to solve the problem; Hi, I access my Outlook.com email through the Windows 10 Mail app - this is the same Microsoft Account that I sign into my laptop with. When I... Discussion in 'Browsers and Email' started by garydexter, Feb 12, 2016.

  1. Unable to empty "Junk" folder in Windows 10 Mail App


    Hi,

    I access my Outlook.com email through the Windows 10 Mail app - this is the same Microsoft Account that I sign into my laptop with.

    When I Right-Click on the Junk Folder and click on "Empty Folder", as I would so in Outlook or on Outlook.com, I am presented with the below error:


    Unable to empty "Junk" folder in Windows 10 Mail App [​IMG]


    I then have to select each message individually and then hit the Delete key to delete the messages in there.

    Has anyone else experienced this issue, or know any fixes?

    Thanks,

    Gary

    :)
     
    garydexter, Feb 12, 2016
    #1
  2. topsy1125 Win User

    Empty Trash and Junk Folder in Windows 10 Mail app with a single click

    open trash/junk folder, right click, drop down will appear, select EMPTY FOLDER follow prompts. that will empty the folder/folders.
     
    topsy1125, Feb 12, 2016
    #2
  3. Junk Mail folder in windows 10

     
    IanMcdougall 525, Feb 12, 2016
    #3
  4. Unable to empty "Junk" folder in Windows 10 Mail App

    No that is the way I do it as well
    One at a time
    I do it once a day at the end just before I log off
     
    hTconeM9user, Feb 14, 2016
    #4
  5. philc43 Win User
    I don't even get the option to Empty Folder in my W10 Mail app. I can only delete by selecting multiple emails using the selection mode button and then deleting them all in one go.
     
    philc43, Feb 14, 2016
    #5
  6. Interesting - it's definitely there as an option - it just doesn't work!!


    Unable to empty "Junk" folder in Windows 10 Mail App [​IMG]
     
    garydexter, Feb 14, 2016
    #6
  7. philc43 Win User
    By way of contrast here is the result I get and I have also posted my settings.


    Unable to empty "Junk" folder in Windows 10 Mail App [​IMG]



    Unable to empty "Junk" folder in Windows 10 Mail App [​IMG]
     
    philc43, Feb 14, 2016
    #7
  8. Unable to empty "Junk" folder in Windows 10 Mail App

    Mine is set to Download as Items Arrive and Download all Items - I overrode the default settings to change to this.
     
    garydexter, Apr 5, 2018
    #8
Thema:

Unable to empty "Junk" folder in Windows 10 Mail App

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