Windows 10: Unable to enter PIN on sign in

Neither my keyboard on the laptop nor the stand alone keyboard allows me to enter my start up PIN - the only way I can gain access is by resetting the PIN. Then both keyboards work. However when it powers off, the same issue happens. The on screen keyboard does not work either at this level. I have tried uninstalling the drivers but nothing is rectifying the problem on sign in

:)

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

windows sign on pin

Hello RONNELLBELL,

My Name is Paul one of the Community Advisor and a Microsoft Consumer like you. Here's a link suggestion that will going to guide you with a series of troubleshooting steps to resolve the Sign on pin issue that you are having.

Here's a helpful link:

https://www.askvg.com/fix-unable-to-add-and-use...

Please let me know if the steps provided from the link worked or not and I will get back to you as soon as I can.

Regards and stay safe.

 

Windows 10 PIN Sign-in

Hi Pat,

It is possible that the PIN set in an earlier build does not work after reinstalling Windows 10. To better assist you, we'd like clarify few things:

• Which build and version of Windows 10 is installed on your computer?
• Which build and version of Windows 10 are you using before reinstalling Windows?
• Have you tried resetting your PIN?
• Did you get any error messages after you verified the PIN you entered?

Meanwhile, we suggest that you follow the steps in this
article on how you can reset your PIN.

Keep us posted if you need additional help.