Windows 10: Unable to find administrator account on lockscreen.

I tried creating another desktop account for my Windows 11 Laptop but when I try to sign in it only displays, "The User Profile Service service failed the sign-in. User profile cannot be loaded." I also tried starting it up using safe mode but the problem still persist.I want to sign in as an administrator but I can't find the administrator's account on lockscreen hence I could not access the command prompts and any other functions. I can only go to the lockscreen and the Advance Options. How can I sign in again as an administrator?

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

unable to log in to Windows 10 administrator account

In this case, we suggest that you to enable the built in administrator account on your computer. Using the hidden administrator account, you can set the standard user back into an administrator account. Follow the steps below to easily enable the built in
administrator account:

• Open an elevated Command Prompt by pressing Windows + X then select
  Command Prompt (Admin).
  
• On the Command Prompt, type Net user administrator /active:yes.
• Close the Command Prompt. The built in administrator account can now be accessed by clicking your user name on Start and then click on
  Administrator account. The Administrator account will also appear on the login screen.
  

Note: To disable the built administrator account, simply type Net user administrator /active:no on elevated
Command Prompt, as this is not advised to use be used as the a normal administrator account.


We're glad to assist if you have further concerns.

 

Unable to remove old administrator account.

Hello,

Thank you for writing to Microsoft Community Forums.

I understand that you want to delete one of the old administrator accounts from your computer. If you want to save the data from the old Administrator account, I would suggest you to copy the data from the old user account from
C: Users\<Old User Account> and move it to your backup drive or folder in a different location, before deleting the account.

I would also like to know what exactly happens when you try to remove the old Administrator account from your PC.

To delete an Administrator account from your PC, you will have to login to another user account with
Administrator access as User Accounts cannot be deleted through a Standard account.

Once you have logged into your new Administrator account, you can follow the steps mentioned below to remove the old Administrator account from your PC. To do this, by

1. Login to the new Admin User Account that you want to keep.
2. Tap on 'Windows + I' on the keyboard.
3. Click on 'Accounts'.
4. Now click on 'Family & other users'.
5. Select the old Administrator account from the list.
6. Click on 'Remove'.

Let us know if you face any issues, and we will certainly assist you further.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator