Windows 10: Unable to find USB Serial Port Ports COM & LPT in Device Manager Windows 11

Unable to find USB Serial Port Ports COM & LPT in Device Manager Windows 11

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Unable to find USB Serial Port (Ports COM & LPT) in Device Manager Windows 11

After updating to Windows 11 I can no longer get the serial port in Ports COM & LPT from the Device Manager.

When I select Device Manager nothing shows up, I cannot see Ports COM & LPT.

These are the steps I have tried:

IN DEVICE MANAGER

• View: Show hidden devices in Device Manager (nothing happens)
  
• Scan for hardware changes
  
• Action: Add legacy hardware. Used both search recommended and add manually.
  
• When trying to add Communication Port: "Windows cannot determine the settings from this device". Does not work and have a yellow warning sign. When adding legacy hardware next time it is uninstalled since it says it does not work.
  
• When trying to add Serial Port: "The installation failed because a function driver was not specified for this device instance".
  

WINDOWS UPDATE

Making sure all updates are done (both software and hardware)

My system

• Windows 11
  
• HP Pavilion Laptop
  

 

Unable to find USB Serial Port (Ports COM & LPT) in Device Manager Windows 11

I am trying to connect a Jetson Nano through the serial port from a Micro USB cable to my laptop. This requires me to find the Ports COM & LPT, but they seem to have vanished.

 

Changing the Port settings for Serial-USB.

Hi,



Thank you for writing to Microsoft Community Forums.

If you want to change the port settings, please follow the steps mentioned below:

1. Open Device manager (right click on start button
   and then on Device manager).
   
2. Then expand port (COMS & LPT).
   
3. Then right click on Prolific USB-to Serial Comm Port and then on properties.
   
4. Go to port settings and click on Advanced.
   
5. You will be able to make the changes on this screen.
   

Hope this helps.