Windows 10: Unable to get gigabit internet

I'm supposed to have gigabit internet speeds.

On my Windows 10 laptop I am able to achieve gigabit speeds.

On my Windows 10 PC I am not able to.


In safe mode I can get about 300 mbps both up and downstream, but on normal boot and login I can get barely 100 mbps download. Upload speeds are faster, about 150mbps.


Windows 10 Pro version 1909 32-bit

AMD-A6 5400K

4 Gigs ram

Realtek PCIe GbE family driver 10.43.723.2020 latest


Here's what I've tried to no effect:

• Controller properties speed/duplex: forced to 1Gb - no effect; auto negotiate - no effect

• Turned off power saving features to NIC

• Ran system file checker and chkdsk /r

• Upgraded patch cable to cat6 and verified with another computer and it does get gigabit speeds

• Disabled Windows Firewall

• Disabled antivirus

• Tried unplugging all peripherals and power and letting power discharge


Any other tips?

:)

 

Unable to access internet

Original Title: Internet access



Hi Greg,

Thank you for posting your query in Microsoft Community.

Appreciate your interest in using Windows 10. I understand the frustration to wait for something and it is taking a long time.

I would suggest you to perform an Internet troubleshooter by following the steps below.

• Click on start and type ‘troubleshooting’ and press enter.
• Click on ‘View all’ on top left corner.
• Select ‘Internet Connections’ in the list and follow the prompts for troubleshooting.

Also, check if the issue persists by connecting to a different network.



Hope the information is helpful. Feel free to write is back for any other assistance with Windows, we’ll be glad to assist you.

 

Unable to open internet explorer

Hi Maria,

The issue occur due to connection problem to your PC. In order for us to assist you, please answer the questions below:

• Were there any error messages?
• What troubleshooting steps have you done so far?

To isolate the issue, we also suggest to check this thread and look for Morris subba answer:

Internet explorer won't open in Windows 10. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.

 

unable to drag and drop files into website on Internet Explorer 11

Hi Cristy,

Thank you for contacting Microsoft Community. I understand that you are unable to drag and drop files into website on Internet Explorer 11.
I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

• 
  Incorrect Internet Explorer settings.
  
• 
  Some browser add-ons.
  

Try the steps listed here:

Method 1:

I suggest you to disable add-ons and check if it helps.

http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11

Method 2:

If the issue persists, I suggest you to reset Internet Explorer settings and check if it helps.

Change or reset Internet Explorer settings

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Disclaimer: Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons
in the future, they must be reinstalled.

Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.